Aldea Kuká, Luxury Eco Boutique Hotel

El hotel está muy bien ubicado, tiene su playa privada y todas las áreas son muy cuidadas!! El personal muy amable; Mario en recepción y Domingo nos recibieron y nos apoyoyaron con toda la información a la llegada!! Servicio de primera y la comida deliciosa! El restaurante de sushi de lo mejor!! Definitivamente de los mejores hoteles en Holbox!! Lo recomiendo al 100%!!

Excelente experiencia fui con dos amigas y pasamos un fin de semana en Holbox. Desde que llegamos en el hotel, todo el personal muy amable, atentos desde recepción siempre nos respondian nuestras necesidades y en el restaurante todos muy agradables meseros, bartenders y la comida de muy buena calidad y deliciosa, y el servicio en la playa impecable. Regresaria sin pensarlo, me encanto la experiencia, la playa hermosa y tranquila. El hotel muy tranquilo, cero ruido, para descansar y desconectarse. Los cuartos muy limpios y espaciosos.

Located on one of the best stretches of beach on the island and within easy walking distance to the town centre. The beach set up is lovely, comfy beds and cabanas, always plenty of room, you feel like you have all the beach to yourself

Paid a premium for a “sea view” suite, however from our room you could only see the sea if you climbed up a steep ladder to the balcony located on the second level. On arrival they kept us standing at reception 20 mins going through a list of things we could not do and associated fees. The property is ok but do not expect a 5 star resort and definitely do not expect a 5 star service. The staff was the biggest let down of our holiday to the point we were uncomfortable being in the resort, it looks like nobody is in charge, they don’t really know what they are doing, one hour wait for food at the restaurant, no apologies offered, given some free guac and charged for the full bill, staff would smirk at you and look annoyed if you make any request or little criticism (our room had not been cleaned at 3.00pm and we were met with a “room cleaning stops at 4.00pm” remark and a annoyed face). The staff in the restaurant (with the exception of Luis who was lovely) behaves like they are doing you a favour a cannot be bothered at all. Also be ready for the “tip squad”: at the end of each meal they send out a person with the bill and they literally lurk over your shoulder (at night they point a torch down to your bill, which was so funny as it was light enough to read the bill) and watch you tip them, we had to ask them to leave on a couple of occasions. When we checked out, we had to wait until someone checked our room and told reception it was ok. Not sure what they were expecting to find, I like to think perhaps we looked like rockstars who trash hotel rooms. Do yourself a favour and walk to short distance to the town for great food and amazing service, everyone on the island was amazing and welcoming except in our resort. 100% would go back to Holbox, but would choose another resort

Schitterende plek met super gastvrije en behulpzame mensen

We loved everything about this hotel. Far away enough from the busy town but close enough to easily visit. Very friendly and competent. Beautiful facilities and beach. Delicious food and drinks.