Canopy By Hilton Philadelphia Center City

Upon arrival, rooms were not ready until 7pm. We never received a notification and had to wait around the hotel to finally get into the rooms. The staff was completely overwhelmed. We stayed here during the World Cup which you would think would be managed with even more precision and care but it was the opposite experience. The next day, our rooms were not cleaned (we stayed 3 nights), it took the valet over 1 hour to retrieve our car, and the staff was expressing to patrons how they were going to have breakdowns if this continued. I totally appreciate how hard this work is but paying nearly $2000 to stay there for a few nights and it being a 4-star hotel, one would expect a lot better. The hotel itself is nice, location great, but next time, Hilton, do better.

Хорошее расположение

Завтраки безвкусные, недалеко есть Старбакс, можно там позавтракать Нет даже тапочек, не говоря о халатах, чайника в номере нет

This hotel was excellent in every way. From the porter to the cleaning staff.. Food was delicious. The front desk staff was friendly and efficient. Decor was fun and elegant. Please thank everyone for us.The Four Seasons needs to take lessons from you. Great job!

Perfect location! Convenient to tours & historic sites! Very close to Reading Market & high-end dining as well!

A little pricey for even a luxury hotel! $700 per night feels a little excessive! Very nice property though! Very clean & comfortable! Excellent staff! Great restaurant!

Denzel and Sony of the front desk were the best! Wish we could have stayed longer at this beautiful hotel. Thank you.