WoodSpring Suites Tacoma - Lakewood

people at front desk are very slow answering the phone between 8:30am through 9:30am

Places is really clean and quiet

Mean staff. Locked out of my room check out morning. Office doesn’t open till 9AM!! Wow. Lady through a fit because she had let me back into room to grab my bag and phone so I could leave the property.

Clean and affordable

The site says it had a pool, but when we got there, there was no pool. I'm really disappointed with that

Not very organized at front desk.

No toilet paper in the room, phone wasn’t working.

Staff is rude especially the lady with purple hair. Our floor and toilet were dirty and when we told her about it, she was rude. We had to remind them the next day and then they only cleaned some of the floor and not the toilet. Every time we came back to the hotel, always a group of people smoking right in front of the hotel. We will not be using Choice hotels in the future and going to be hard to return back to use CheapTickets too

Clean nice affordable

Friendly helpful staff clean rooms fair price