Residence Inn by Marriott Steamboat Springs

On our fourth trip to Steamboat and were checking out this hotel for upcoming winter trip , At checkin another guest before was told hotel overbooked and they had received a bad room . Our room was partially made up with cushions piled up and all drawers pulled fully open We were also given a room overlooking the airconditioners and then when we spoke with the manger given another room overlooking an industrial vent fan, we were told fan would stop at 10 pm but it ran 24/7 Did not sleep and when we got supervisor in morning they wernt interested , and hotel manager was away .There were multiple phone calls and emails , however the would not reduce the bill . We reported this to Marriott , as we are Marriott Gold , however this hotel is not owned by Marriott, but a separate company Crestwood hotels Even though an expensive and poor stay , we considered ourselves lucky as we avoided booking this for our February ski week

The Matresses are horrible, not supporting body, need replacement

Rooms were big and clean. Mattress and pillow were very comfortable. Breakfast was nothing special and they only had drip coffee.

Everything was good.

Loved the room, facilities and location.

Location, staff, cost

Everything was great except the sour smell near the laundry and break area. Near front door and had to walk past it every time I went to my room. Not sure what it is but honestly about made me sick. Other than that the place was great and the people there were wonderful.