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8.8 / 10 Guest Rating

Hotel Zaragoza Tepoztlan

Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520, Tepoztlán, MX

Hotel Zaragoza Tepoztlan - main view

About the Property

Luxurious Spa Experience
Indulge in a relaxing massage at our on-site spa, ensuring a pampering stay. Unwind in style at Hotel Zaragoza Tepoztlan.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and a TV in the common area. Benefit from amenities like room service and a snack bar/deli during your stay.

Top-notch Facilities
Relish in the 24-hour front desk service, luggage storage, and valet parking at our hotel. With flat-screen TVs and rainfall showerheads in each of the 15 guestrooms, your comfort is our priority.

Book your stay at Hotel Zaragoza Tepoztlan for a blissful retreat in Tepoztlán.

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Television in common areas
Safe-deposit box at front desk
Full-service spa
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent58 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.3
Service9.3
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.2
Food and Beverage8.8
Overall Experience9.1

Select topics to read reviews

M
Mary
Verified booking
Standard Room
Stayed in May 1, 2022

"Exceptional"

10.0

Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios

Helpful?
J
Jacqueline
Verified booking
family
Standard Room
Stayed in Apr 19, 2022

"Exceptional"

10.0

Muy bien situado y excelente ubicación, limpieza y confort de habitación y baño, sin duda volvería a visitarlo, esta hermoso.

Helpful?
C
Claudia
Verified booking
Standard Room
Stayed in Mar 28, 2022

"Good"

6.0

Para mi gusto, en las fotos se aprecia mejor que en físico, ya que el costo es alto para lo que es.

Helpful?
S
Sergio
Verified booking
Standard Room
Stayed in Mar 24, 2022

"Excelente hotel "

10.0

Excelente ubicación, excelente el servicio y muy limpio hotel

Helpful?
S
SUSANA
Verified booking
Standard Room
Stayed in Mar 21, 2022

"Exceptional"

10.0

Lo más valorable para mi, es la limpieza y este lugar me dejo gratamente sorprendida, limpio, silencioso, rica la comida, excelente servicio por parte de todas, en recepcion, en la cocian, en el spa. Creo que vomveré y lo recomendaré también a mis conocidos.

Helpful?
V
Víctor
Verified booking
family
Standard Room
Stayed in Mar 18, 2022

"Exceptional"

10.0

Muy recomendable para hospedarse en familia. La alberca la disfrutaron mucho mis hijos, el ambiente muy tranquilo.

Helpful?
W
Wilfrido
Verified booking
friends
Standard Room
Stayed in Mar 14, 2022

"Excellent"

8.0

Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.

Helpful?
N
Nicholas
Verified booking
partner
Standard Room
Stayed in Mar 8, 2022

"Exceptional"

10.0

Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.

Helpful?
P
Pedro
Verified booking
Standard Room
Stayed in Feb 5, 2022

"Excellent"

8.0

El hotel es bonito, cómodo y limpio la atención es buena la alberca climatizada. Lo malo no encontré servicio de comedor me comentaron que entre semana no hay servicio solo fines de semana

Helpful?
I
Indra
Verified booking
Standard Room
Stayed in Feb 4, 2022

"Alberca sucia y pésimo servicio en check out."

2.0

Fatal el servicio en recepción. Nos quería cobrar doble la empleada al hacer el check out. La al re a súper sucia. Y el Hotel es muy ruidoso. Además de que el hecho de que cobren en efectivo les impide llevar un control de cobros. Y quieren cobrar doble y engañar al cliente

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