Hotel Revel

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The hotel is very reliant on technology and apps. The front desk is not always manned. We had an issue with a broken shower head upon getting to the room. I called the front desk for 15 minutes before someone answered the phone. We later saw the front desk employee leave the hotel several times to go next door to a sub sandwich place. There is a no excessive noise after 10 pm policy. That was completely ignored by everyone. Doors slamming shut and people banging on walls from the hours of 11 pm to 2 am. The sound pollution from out side was bad also. We would have been better off spending 50 bucks on a motel. 200 a night is definitely not worth it. Dont waste your money. Find another hotel where they value you and your hard earned money.

Very clean room; the light and windows were amazing! 🤩 The noise factor however, was terrible. We could hear every sound from other rooms. Kept us up until we gathered ear plugs. Also, there is no coffee or tea service in the room, and what was on the 4th floor was empty ☹️ And though the lounge seemed available downstairs for drinks or something, no staff were anywhere to be found. It felt like we were on our own but no sense of it being ok to serve ourselves. The room however was very spacious and clean, bright when the shades were up, and had a cool urban vibe to it!

I ordered and prepaid for the Chateau Suite, but was told on arrival it was not available. So I was downgraded to a standard room. There was a party in the room next door that went on til all hours of the night.

I had trouble getting checked in and the hotel was hot. My room was downgraded because of a/c issues. The room was nice but the bathroom door doesn’t stay closed for privacy.

Arrived at the hotel after booking with Hotels.com and tried to use the QR check in (There is nobody at this hotel) could t check in because I didn't get a confirmation code from the property yet so had to call. I was given an upgrade which was nice, but I'm guessing more because the room I booked wasn't ready. The upgraded room did not have pillow cases in the room and the pillows had stains - I called the number and was told some would be delivered. They never came so I had to use my t-shirts to make some. The first night was horrible, since there was no security there were drunk sketchy people on the 4th floor common area literally scream fighting at 3am. The second night there were, again, drunk people yelling and being loud at 2am. You can hear all of this very clearly in the rooms. I left after two nights of my 4 night stay and never went back. Cannot recommend this place unless you plan on partying the entire time.

Has a late check in time 4:00 ,the showerhead was busted when we turned it on start shooting water everywhere and all over the floor had to use hot towels to clean it up asked for more towels didn’t get done until the next day

There is no front desk hotel staff. We didn’t realize that until we checked in. You use an app on your phone after downloaded, to get into the hotel after hours and into your room. Also watch out because they will slay a $90 parking fee on you, even if you register your car and that’s total for $0. Extremely loud throughout the night and early morning. Will not stay here again.

Check-in was easy but there was no staff around at all to answer questions, etc. The shower valve was faulty and we had only lukewarm water to shower with. The remote control for the TV was difficult for us since we don’t have Roku at home.

So loud we couldn’t sleep all night !!