Valhalla Residences by Biwa

Logement récent très confortable avec une belle piscine, jet d'eau et jacuzzi. La gérante est une personne très agréable. C'était parfait.

Antonieta is amazing! She made sure we had everything we needed throughout our stay, she was very helpful in helping us get out covid test and great tips for places to eat in Tulum. I highly recommend this place!

This is a home away from home, made us very relax and feel welcome, Antonieta is a very nice lady she is very caring as everyone at Biwa. They provide us a great stay. Love decorations and the space for our one week stay. The pool is nice and clean! We had laundry service also excellent service, same as transportation service everyone was very professional and caring! We end out vacation very pleased with Biwa thanks to all

Awesome place to stay and relax! The customer service was amazing, the apartment was spacious, clean and had a great view.

Foi incrível, a Antonieta, muito simpática, é a responsável no checking, o apartamento é grande, confortável e muito limpo! Adoramos tudo

Upon arrival we were greeted by Antonietta. She was extremely nice, patient, and wonderful throughout the whole stay. She made sure we had towels for the beach, and clean white towels throughout our stay and answered any questions we had. The hotel is rather new and found in the Riviera Tulum “gated community” (it’s just controlled access). The rooms are amazing. The living room and two rooms all had ceiling fans with a central a/c unit that did a fantastic job at keeping the whole place cool. The beds are comfortable and the rooms had plenty of lighting as well as curtains to cover all the windows up. The kitchen is also very great with many amenities. The sink has a water purification system that was able to provide drinkable water (we drank it and were just fine). There are plates, bowls, cups, wine glasses, knives, forks, and spoons provided. The hotel included a fridge with an ice maker, electric stove top, coffee machine, and a mini grill. They did not have a microwave in our kitchen but there was one at the commons area upstairs. The bathrooms had body wash and shampoo (in which we only used the body wash after running out of soap) and hot/cold water. Bathroom was extremely nice as well. The only thing I would slightly improve would be the “blankets”. We were sunburned and they were rough to sleep with. It isn’t a huge deal though. Still comfortable and amazing place!!

Beautiful place, very comfortable and Antonieta de host is amazing! I will definitely cone back and stay here on my way back to Tulum! Highly recommended!

Great place to stay. Host at property was very nice glad we stayed here. Private residence very safe.

Nice place, tucked away from noisy streets. It has a big kitchen with everything you need. Nice bedrooms and bathroom as well. Has a swimming pool with jacuzzi.

Our overall experience was excellent at this residence. It was difficult for our taxi driver to find it at first. Overall it was clean, quiet and the host was excellent. Super friendly and accommodating. I would definitely return