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9 / 10 Guest Rating

Canopy By Hilton Memphis Downtown

164 Union Avenue, Memphis, us

Canopy By Hilton Memphis Downtown - main view

About the Property

Modern Accommodation in the Heart of Memphis Downtown

Luxurious Amenities
Canopy By Hilton Memphis Downtown offers a range of luxurious amenities to make your stay unforgettable. From the convenience of a fitness centre and private parking to indulging in delicious meals at the on-site restaurant and bar, we have everything to cater to your needs.

Exceptional Service
Our 4-star hotel prides itself on providing exceptional service to our guests. With free WiFi, room service, and a 24-hour front desk, we ensure that you have a seamless and enjoyable experience throughout your stay.

Prime Location
Situated just steps away from popular attractions such as AutoZone Park and Orpheum Theater, our hotel is the perfect choice for travelers looking to explore the vibrant city of Memphis. Book your stay at Canopy By Hilton Memphis Downtown and immerse yourself in the rich culture and history this city has to offer.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
1/3

Deluxe King Room

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING DELUXE ROOM WITH SEATING AREA

Non-refundable
Room Only
20% OFF$264.54

$211.63

Includes taxes & fees

Deluxe King Room with Seating Area

Non-refundable
Breakfast Included
20% OFF$298.35

$238.68

Includes taxes & fees
King Room with Mobility Accessible Tub - Photo 1
King Room with Mobility Accessible Tub - Photo 2
1/2

King Room with Mobility Accessible Tub

The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED MOBILITY ACCESSIBLE WITH BATHTUB

Non-refundable
Room Only
20% OFF$249.93

$199.94

Includes taxes & fees

King Room With Mobility Accessible Bathtub

Non-refundable
Breakfast Included
20% OFF$284.88

$227.9

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
King Room - Hearing Access - Photo 3
King Room - Hearing Access - Photo 4
1/4

King Room - Hearing Access

The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED ROOM

Non-refundable
Room Only
20% OFF$249.93

$199.94

Includes taxes & fees

1 KING BED ROOM

Non-refundable
Breakfast Included
20% OFF$308.4

$246.72

Includes taxes & fees
Premium King Room - Hearing Access - Photo 1
Premium King Room - Hearing Access - Photo 2
1/2

Premium King Room - Hearing Access

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 KING BED PREMIUM ROOM

Non-refundable
Room Only
20% OFF$264.54

$211.63

Includes taxes & fees

Premium King Room

Non-refundable
Breakfast Included
20% OFF$298.35

$238.68

Includes taxes & fees
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 1
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 2
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 3
Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 4
1/4

Queen Room with Two Queen Beds and Mobility Accessible Tub

The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 QUEEN BEDS MOBILITY ACCESSIBLE WITH BATHTUB

Non-refundable
Room Only
20% OFF$279.16

$223.33

Includes taxes & fees

2 Queen Beds Mobility Accessible With Bathtub

Non-refundable
Breakfast Included
20% OFF$311.83

$249.46

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1
Premium Queen Room with Two Queen Beds - Photo 2
Premium Queen Room with Two Queen Beds - Photo 3
Premium Queen Room with Two Queen Beds - Photo 4
Premium Queen Room with Two Queen Beds - Photo 5
1/5

Premium Queen Room with Two Queen Beds

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 QUEEN BED PREMIUM ROOM

Non-refundable
Room Only
20% OFF$293.79

$235.03

Includes taxes & fees

Premium Room 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$325.33

$260.26

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 1
Premium Queen Room with Two Queen Beds - Mobility Accessible - Photo 2
1/2

Premium Queen Room with Two Queen Beds - Mobility Accessible

The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 QUEEN PREMIUM MOBILITY ACCESSIBLE W/BATHTUB

Non-refundable
Room Only
20% OFF$293.79

$235.03

Includes taxes & fees

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$325.33

$260.26

Includes taxes & fees

1 KING BED ROOM HEARING ACCESSIBLE

1 KING BED ROOM HEARING ACCESSIBLE

Non-refundable
Room Only
20% OFF$249.93

$199.94

Includes taxes & fees

King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$284.88

$227.9

Includes taxes & fees

1 KING BED PREMIUM HEARING ACCESSIBLE

1 KING BED PREMIUM HEARING ACCESSIBLE

Non-refundable
Room Only
20% OFF$264.54

$211.63

Includes taxes & fees

Premium King Room-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$298.35

$238.68

Includes taxes & fees

2 QUEEN BEDS HEARING ACCESSIBLE

2 QUEEN BEDS HEARING ACCESSIBLE

Non-refundable
Room Only
20% OFF$279.16

$223.33

Includes taxes & fees

Guest Room With 2 Queen Beds-Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$311.83

$249.46

Includes taxes & fees
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 1
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 2
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 3
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 4
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 5
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 6
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 7
Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) - Photo 8
1/8

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed375 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in showerNeed to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Room Only
20% OFF$249.93

$199.94

Includes taxes & fees

1 KING BED MOBILITY ACCESSIBLE WITH RI SHWR

Non-refundable
Breakfast Included
20% OFF$308.4

$246.72

Includes taxes & fees
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 1
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 2
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 3
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 4
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 5
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 6
1/6

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed272 sq feet Layout - Separate sitting areaInternet - Free WiFi Entertainment - 47-inch flat-screen TV with premium channelsFood & Drink - Room service (limited)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioningAccessibility - Roll-in shower width (inches): 36Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Room Only
20% OFF$258.01

$206.41

Includes taxes & fees

King Room With Roll-in Shower-Mobility Accessible

Non-refundable
Breakfast Included
20% OFF$284.88

$227.9

Includes taxes & fees

Guest Reviews

9
Exceptional641 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.3
Service9.8
Location9.8
Room Quality8.3
Amenities9.3
Value for Money8.8
Food and Beverage7.8
Overall Experience9.8

Select topics to read reviews

O
O1633BNsusanfOXFORD, MISSISSIPPI
Verified booking
Couples
Standard Room
Stayed in Jan 22, 2026

"Good hotel with the BEST valets!!!"

8.0

My husband and I stayed at the Canopy by Hilton Downtown Memphis December 13-15 as returning patrons. All the valets were outstanding, as always. Billy, in particular, went above and beyond with a kind gesture we deeply appreciated. Billy, thank you so much for what you did for us on such a bitterly cold day. You make us feel like family. We did have a couple of issues during our stay. Upon arrival, we discovered our refrigerator was not working. We called the front desk, and another refrigerator was brought to our room promptly and placed on top of a cabinet. It took up available space for our things, but we were glad to get it. We could not regulate the air in our room throughout our stay. Although it was freezing cold outside, our room was warm, reaching almost 80 degrees during the day. The ice maker on the 3rd floor was broken, and we had to go to another floor to get ice. We stayed at the Canopy in early October, and the machine was also broken then. We were surprised it was still out of order. Hopefully it has been fixed by now. All in all, we enjoy Canopy and would return, just to see Billy again! :-)

Helpful?
S
SandrausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"I'll stay elsewhere the next time."

4.0

There was no breakfast but they had a high priced restaurant inside.

The toilets wouldn't flush, no ice, a security fee for $75 a night that was not included when booking was made. The pillows were very uncomfortable and the coffee pot was not working.

Helpful?
M
MatthewusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
M
MalloriusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

Clean and staff was phenomenal

Helpful?
L
LemarcususUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 12, 2026

"Overall good stay"

10.0

Cleanliness and Customer service

42 dollar Valet is insane when theirs no quality parking near the hotel. Such a rip off.

Helpful?
J
JorgeusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

9.0
Helpful?
W
WillusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 14, 2025

"Exceptional"

10.0

Local

Helpful?
L
LenusUS
Verified booking
couple
Standard Room
Stayed in Dec 13, 2025

"Good"

5.0

Good lactation. Front Desk people are friendly as are Valet guys. Bar service was bad, out of everything, ultra expensive and bar tenders were surly

Helpful?
A
AndreausUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 10, 2025

"Exceptional"

9.0
Helpful?
W
wrightusUS
Verified booking
couple
Standard Room
Stayed in Dec 6, 2025

"Exceptional"

10.0
Helpful?
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