Home2 Suites By Hilton Columbus

Enjoyed the firepit with my group. Had an opprtunity to unwind after the IU football game. Had to change our reservations for 4 rooms ... no problem. Had late check in no problem.

Breakfast

New, clean prooerty and rooms. Would stay again.

Perfect size room for what I needed. Plenty of room. I heard no noise from other guests. It was comfortable and clean. Bed mattress and pillows were extra comfortable. There wasn't a large breakfast selection but it was good.

The broken elevator was an issue at times, particularly during the day hours. Too bad you don't have service elevators.

Clean facilities, friendly staff. Easy access to town and community. The gentleman who checked us in at like 3:30pm was SUPER nice

One of the elevators got stuck on floor 3 but the staff handled it great

The hotel is very nice. However, I had to wait for an hour at the front desk for checking-in. Their internet was down, but I understand things go wrong sometimes.

I have stayed in many hotels over the years and never have I experienced such a comfortable and accommodating hotel experience. I had to come to Columbus IN for a week's stay to help a family member in need. Because of the friendliest and warmth of the staff, cleanliness, and all the amenities needed (including a fitness room) I was in a better place both physically and emotionally to be able to help my family while staying in the area. I would like to especially compliment, Zach, the manager. I watched him in action as a leader, treating his staff with respect as if they are his own family and accommodating all guests with warmth and positive energy, and always greeting people by their first names. That is a rarity in the hospitality industry today! I also would like to recognize, Karla and Christian for their excellent service at the desk; Misa, for his infectious smile, kindness and work ethic; Monica, Melissa, and Richard for the excellent display and variety of breakfast choices, and the entire housekeeping crew, who work so hard to keep this facility sparkling clean. Whenever we are back in Columbus, we will definitely be staying here at Home2Suite by Hilton.