Subic Waterfront Resort And Hotel

Shower & commode not working, the whole bathroom is dirty, air condition not working, the whole area can not pass usa standard for cleanliness, place is unsafe for anyone to enter & steal our new Toyota Fortuner. Breakfast not worth eating. This place is also misleading because I thought I was inside the SBMA because it is saying Subic Waterfront View Hotel & Resort. I rather stay inside SBMA where there is 24 hr security at the gates & more accessible to Olongapo night life using the Main Gate where there is security. Next time ai have to make sure I am inside SBMA grounds.

Wild dogs, very dirty, broken aircon, expensive food and not cooked to safe standard, garbage dump behind the room, smell bad, no waterfront view, no reception staff at night. Additional 500 peso fee required to checkin. We ended up leaving the hotel even though we had payed as it was just horrible.

Be careful of extra fees and charges and military style exit procedures.

Picture is way far from the reality! This is the worst hotel/resort you could ever see in the philippines. Stay away!

The room was a very big, food was delicious. It was nice being able to order room service. The pool was so nice and loved how everything was lit up at night.

It was a little dated, but the king size bed was like sleeping in a rock it took my back out after two days the last night we rented another room 2 twin beds the mattress was much nicer. The breakfast is good, pool is large and has long and late hours. But in weekends the do karaoke till late and it's loud. Overall a good choice for a decent price

Worst experience I had. The management was very rude. The rooms were stinking. When I requested to change the dirty towels they had given with clean towels, I was asked to pay 100 Peso per towel. When I requested fromnt office that I want to speak to manager, I was informed he is busy and has no time to meet me

The Good 1. It was rather quiet. No disturbances encountered during our stay. 2. Staff - Warm and welcoming. We felt well taken care of. 3. Accidentally booked the biggest room. Good thing it was spacious as it can accommodate 4 adults. 4. Located along a busy main road and very accessible. The Bad 1. Not as clean as what we would have wanted. Pool water was not that clean. There were massive ants in the area as well. 2. The resort is showing its age. 3. Was expecting some form of beach view but didn't see any... The name is quite misleading. 4. The photos and promotional materials are quite misleading as well. Neither Good Nor Bad 1. Breakfast sold separately can be quite pricey; better opt for room packages that includes breakfast. Rather basic breakfast but definitely gets the job done. Otherwise, can just grab breakfast outside the resort. The Verdict Don't expect too much.

No waterfront or beach access, also no mini fridge in the room as stated. Beds are hard

One of the worst stays I have ever experienced in a supposed resort. Firstly paid over ₱7000 for a room to fit 3 adults and a kid. The room was very tired, not very clean, tv did not work properly and very basic in amenities. Not worth with the price! The overall resort is very tired. It needs a major refurbishment. Paint is peeling, large cracks in the building, garden returning to jungle etc! Staff are not at all friendly or flexible. Arrrived with our family at 12pm after a long drive. Requested an early check in. Advised they are just cleaning the room now. I said that is great can you advise how long until will be ready. The reply you can not access it until 2pm at the earliest. Wow. Thanks. The free breakfast is average basic Filipino style breakfast food. It is a buffet format only 7am to 9am. Very limited hours for a supposed resort. Also requested if we could just take. plate to our room (literally a minute from where the food is served) to be told no not possible. The location is average. On a busy highway. Not sure where they get Waterfront for the name of the hotel as the only water close by is the run down pool with a run down bar. The bar has chairs that look like they have been recycled from a trash site. The bar staff did not know how to make basic cocktails and constantly referred to a 'menu' with the expected result being average overpriced drinks. The final and worst part of this once in a life experience was the check out process. We went to check out around 11.15am well before the noon requirement. After handing in the keys and and the deposit slip for the ₱1000 to be returned in full (we did not consume anything in the room) I just stood there for about 10 mins. I asked why the delay. Advised housekeeping was checking the room. Ok so I sat down. After another 20 mins chased them. Finally advised they would be keeping my deposit because of supposed stain on pillow case and sheet. We were invited to inspect the linen. First, the pillow case was like this whern we arrived! Second, the small dirt marks on the sheet were not stains at all and clearly would be cleaned in a standard wash.! After my wife argued the ridiculous of the accusation and the ridiculous of not getting a tiny bit of dirt out in a standard wash we were finally given our deposit in full. This I expect was a scam attempt to falsely pocket our deposit. The whole check out experience took over 45 mins and was embarrassing in that the false accusations were directed at us in front of other customers. If there is one resort/hotel to avoid this is it! If you are crazy enough to stay there now you now only have your self to blame!