The Merchant's House, BW Signature Collection

Comfy bed. Breakfast amazing.

All good

Located centrally and within walking distance of the cathedral, cafes, shops and train station.

The Merchant house is well located centrally which makes it ideal for staying. The rooms are of a good standard with comfortable beds, a good sized ensuite, some furniture however no where to put clothes apart from a few hangers. Despite being located across the road from the local night club there is no external noise pollution to the rooms located at the back of the hotel. Unfortunately there is a lot of internal noise and if you are planning to sleep longer than midnight till 4am without a disturbance it's maybe best to stay somewhere else. I was woken several times by other guests moving about the hotel due to creeky floors when anyone walked about upstairs, doors slamming in corridors, and noisy guests in the reception area. A waste pipe was located near the room meant that whenever another guest used the toilet or had a shower/bath you would be woken by the noise. Finally, a member of staff thought it would be a great idea to hoover at 5:45am, 6am and 7:30am. I understand cleanliness however not an appropriate time to do so. This however is just my experience and guests located in other rooms will not have had the same experience.

Friendly staff, Great location and large tasty breakfast

Location, size of room and bed The staff were lovely It was spotlessly clean

I know it's an old building but on the top floor the floorboards were so squeaking that we heard every step in our own room and the room next to us

Clean and spacious room. Lovely staff. Good breakfast.

Parking is a real challenge. View of a concrete wall from our superior room

Excellent breakfast and serving staff

The bathroom in our ground floor room was titchy. The small bath didn't hold the bathwater, which I mentioned to the receptionist in the morning

Staff

N/a

i had a single bed and i did not book a single bed