Phi Phi Don Chukit Resort

We booked a bungalow for 2 nights, it was very big! The room was nice and clean and the AC was very good. The staff were lovely and even carried our bags to our bungalow. The pool is amazing. The restaurant food was really nice too. Would stay again!

My boyfriend and I came to this restaurant for dinner and drinks but were extremely disappointed by the extremely rude staff. We requested for one of the dishes to be made vegan and the waitor pulled rude and disapproving faces at us, as if this was extremely inconvenient for him. We then waited over 20 minutes just for them to bring the beers that we had ordered over, despite the restaurant being completely empty and the staff were just standing around chatting. I would have thought, especially during these hard covid times, they would cherish the few customers that they get. However it was the complete opposite and it was an extremely uninviting environment. They seriously need to improve their customer service skills.

Incredible views of the pier, the sea and the island. Definitely a place to go and relax, any time, any day...very kind and sweet workers, good food and drinks. The price for drink and eat is adaptable to any traveler and also they have a good rooms with good location, ready for a good stay in the island. Good atmosphere and view!! A place to go and meet people, enjoy with friends or family! Take your kids to the pool and just observe around... welcome to the paradise!!

Let’s start with the positives... the pool was lovely and had an incredible view! The negatives... the majority of staff were extremely rude and unhelpful especially when it came to a small electrical fire in our room we ran to get someone to help explained the situation and they were in no rush at all to sort the problem. I wouldn’t have minded the old fashioned not so clean rooms as we were traveling so weren’t in the room often, but the rudeness of the staff was unacceptable.

The view is absolutely stunning!! This is what attracts you in! The service - not so much! The service here is very slow and the staff are very rude. The food was okay. I would not order the iced coffee as it’s very strong. I would not recommend and would not return.

Let me start with the positive, the location is good, walking distance from the pier, close to the water with nice view from the balcony and pool. Sadly the negatives far outweigh the positives. The smell is by far the worst thing, you can not escape it, walking through the resort, in your room, on your balcony, it is every where. Reception staff are not particularly friendly or helpful. The room itself which was supposed to be a superior, was spartan at best. Television was old, remote was taped together with tape and did not work at all. The bathroom was a wet room, which is exactly what it was, after a shower, everything was wet. The shower hose was a plastic pipe that would have been better suited to a outside garden hose, could not adjust the direction of the spray. No phone in the room to call reception. One power point which was behind the very heavy bed, in the middle so essentially useless. One towel each which we had to request. Not sure if it is normal for Phi Phi generally, but no toilet paper can be flushed down the toilet. Breakfast is ok, cereal, yoghurt, fruit, eggs, toast etc. I realise the hotel is cheap, but if you can afford it, I would rather go elsewhere. Thank heavens we were only there for 1 night.

The best thing about the hotel is the swimming pool with the sea view and the breakfast place (looking at the clear sea while having breakfast). We also had a free welcome drink in the swimming pool area. What I didn’t like is the very poor wifi connection. You have to be in the reception, if you want to surf the internet. The rooms were not very cozy, I preferred to stay outside. But when thinking about the view from the swimming pool and when having a breakfast, the hotel is generally nice.

Phi Phi isn't cheap and so we booked this place. + great pool, breakfast inclusive, quiet & good place - bathroom really basic, bed --> woudn't book it again. After 1 night I was thinking about check out

I've no word to describe the bad services that the employee gave us. When we arrived no one explain us about breakfast or beach towels or the check out. Their only priority was catch the money for the caution. Moreover, one morning we had an excursion really early in the morning (6.30 AM) so we asked for a takeaway breakfast, oh what a big problem! At the front office they had been really rude and impolite. At the end the gave me something at 1.30 pm when we back from the excursion. The room is quite ok but they gave us only one towel for person, it's quite difficult use it for hand , body and intimate parts. The room is full of mosquitoes that killed us. There's no air conditioner. At the end of our 4 days the WC broke up and you can't imagine the stink. At the moment of our check out, we asked for have more 2 hours (check out is at 11 but paying 100bath/hour you can keep the room) how they written on the desk, but guess who cannot keep the room? They told us that they were already booked so we have to leave the room at 11. When I tried to explain the reason why I need the service (that they should give) she didn't listen me and went away. Speechless. No way. No book. Choose other, absolutely! Sorry for my English mistake, I'm Italian but I think that everybody should know the bad services and the rudeness of the receptionists.

Run down resort. Terrible bathrooms. Linen is marked with?? Very bad value for money. Aircon is old and doesn’t cool the room. Came here from PP Princess, it was cheaper and absolutely stunning in every way. This place is like a bad, old motel from an American movie. Pool has a great view but not enough loungers/ shade and constant sewerage smell. Why it is purple and the concrete floor is green, I have no idea. The whole place makes me feel sad.