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7.7 / 10 Guest Rating

Treebo New Rockwell Vivek Vihar

24, Hem Marg, Behind Reliance Fresh, Metro Pillar No. 98, New Sanganer Road, Jaipur, Rajasthan, Jaipur, in

Treebo New Rockwell Vivek Vihar - main view

About the Property

Convenient Location
Located in Jaipur, Treebo Trend New Rockwell Vivek Vihar is just a short distance from popular attractions like Jaipur Railway Station and Govind Dev Ji Temple.

Comfortable Accommodation
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, private bathrooms, balconies, flat-screen TVs, and free toiletries.

Great Amenities
Indulge in the hotel's bar, restaurant, room service, and 24-hour front desk for your convenience.

Experience the best of Jaipur at Treebo Trend New Rockwell Vivek Vihar. Book your stay now for a memorable trip!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good90 verified reviews
AI Summary

Guests highly rate the clean and hygienic and frequently praise the excellent staff.

Categories

Cleanliness8.4
Service7.8
Location8.4
Room Quality6.8
Amenities7.6
Value for Money7.8
Food and Beverage6.9
Overall Experience7.8

Select topics to read reviews

M
MokhtarinIN
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Good"

6.0

Spacious and clean room area.

Outside food was not allowed.

Helpful?
V
VikasinIN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

9.0
Helpful?
D
DominicauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Extremely disappointing – last-minute switch to a substandard property, major accessibility failure"

1.0

We booked this Treebo property specifically because it was advertised with wheelchair accessibility, clean modern rooms, and good facilities. We had my 81-year-old mother with us who uses a wheelchair. Just as we were already on the flight at 10:30 pm, the hotel informed us they were moving us to a different Treebo hotel. The photos on Booking.com turned out to be completely misleading – the actual rooms were dusty, with burnt/melted plug points, a non-working TV, non-working phone line, and a kettle that didn't work. Water pressure was extremely low, and the bathroom had only a bathtub with a bucket and jug. The new hotel had stairs and was not wheelchair accessible at all, despite our original booking. The next morning, the lift stopped working while we were on the 3rd floor. Staff had no idea it had failed. We were stuck for hours with no assistance or updates – I had to call reception multiple times on my mobile. I eventually suggested carrying my mother down the stairs but seemed completely unprepared. Even after the lift was supposedly fixed, no one informed us; I had to call again in the late afternoon. Plates with leftover food were left outside rooms for long periods, attracting cats that scattered food everywhere. Drinking water was provided only on check-in; we had to repeatedly ask for more the next day. Staff responses were consistently “I just came on duty, I don’t know, I’ll look into it,” but nothing improved. We requested a room on the ground floor due to the unreliable lift and asked for a full refund, but both were refused. This experience was stressful and unsafe, especially with an elderly family member who has mobility issues. The heavy reliance on misleading photos and last-minute property switches feels like a bait-and-switch tactic. We would strongly advise other guests – particularly those needing accessibility – to avoid Treebo properties booked through this platform.

We booked this Treebo property specifically because it was advertised with wheelchair accessibility, clean modern rooms, and good facilities. We had my 81-year-old mother with us who uses a wheelchair. Just as we were already on the flight at 10:30 pm, the hotel informed us they were moving us to a different Treebo hotel. The photos on Booking.com turned out to be completely misleading – the actual rooms were dusty, with burnt/melted plug points, a non-working TV, non-working phone line, and a kettle that didn't work. Water pressure was extremely low, and the bathroom had only a bathtub with a bucket and jug. The new hotel had stairs and was not wheelchair accessible at all, despite our original booking. The next morning, the lift stopped working while we were on the 3rd floor. Staff had no idea it had failed. We were stuck for hours with no assistance or updates – I had to call reception multiple times on my mobile. I eventually suggested carrying my mother down the stairs but seemed completely unprepared. Even after the lift was supposedly fixed, no one informed us; I had to call again in the late afternoon. Plates with leftover food were left outside rooms for long periods, attracting cats that scattered food everywhere. Drinking water was provided only on check-in; we had to repeatedly ask for more the next day. Staff responses were consistently “I just came on duty, I don’t know, I’ll look into it,” but nothing improved. We requested a room on the ground floor due to the unreliable lift and asked for a full refund, but both were refused. This experience was stressful and unsafe, especially with an elderly family member who has mobility issues. The heavy reliance on misleading photos and last-minute property switches feels like a bait-and-switch tactic. We would strongly advise other guests – particularly those needing accessibility – to avoid Treebo properties booked through this platform.

Helpful?
S
SatvikinIN
Verified booking
family_with_children
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

10.0

Excellent 👍

Helpful?
R
RimalauAU
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Good"

1.0
Helpful?
D
Dhiraj GhodeinIN
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Excellent"

8.0

Cleanliness, staff behaviour, facilities, size of the room

Food

Helpful?
K
KumarinIN
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"Good"

6.0
Helpful?
S
SourishinIN
Verified booking
family_with_children
Standard Room
Stayed in Jan 28, 2026

"Excellent"

8.0
Helpful?
D
DivakarinIN
Verified booking
family_with_children
Standard Room
Stayed in Jan 25, 2026

"Worst and not to be recommended."

1.0

There was nothing at all that I could like or appreciate. From support staff till the food or be it their hospitality or room arrangements, everything was worse.

The beds in my room used to be making creaking sound throughout the night due to which my 1 year old kid couldn't sleep at all for all 3 days in the night. When complaining to the support staff, they took it so lightly without taking any corrective actions

Helpful?
P
pareekinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jan 22, 2026

"Very Good"

7.0
Helpful?