ARKADEN Hotel Kelkheim

Wszystko było w porządku

Es gab leider keinen koffeinfreien Kaffee!

Good location

Reception unmanned during the whole stay. Breakfast poor. No way to get problems with the room fixed, such as replacing light bulbs.

Didn’t book breakfast. Location was chosen for proximity to my daughter’s home.

No coffee making facilities, no mini bar, insufficient bedding, smelled of stale cigarettes, shabby and unclean bathroom, sauna not working, nobody on reception.

top very good value for money

Cleanliness and pleasant location.

Reception was not manned at all. I had to check my booking.com messages to obtain instructions on obtaining the room key. There was what appeared to be a key return box at reception but it would have been helpful to be advised to use it. The breakfasts were over priced and I was glad of the cafe on the opposite side of the road.

Nobody on reception and no info in rooms

Lack of staff

There was no one on reception the whole time we were here. No info in the rooms

Warm welcome and information Somewhere to sit get a cup of coffee or soft drink