Host & Stay - Bingley Court

Spacious clean

Not enough milk sachets

Расположение, уют

При заезде перепутали ящики с ключами, в 20:40 мы выясняли как нам попасть в квартиру

The location is good. It’s about a 15-minute walk to the town center. There is also an elevator in the building, which makes it easy to move heavy luggage.

1. Dirty ovenware used for cooking was left inside the oven. 2. The bathroom mat had stains and was dirty. 3. The light in the indoor hallway did not work. 4. The bathroom door handle was almost coming off. (A screw had fallen on the floor, and it was nearly impossible to use the handle from the outside.) 5. The bathroom drain was very poor, likely due to dirty pipes. 6. I was told to leave the key in the outdoor safe box for repairs. However, the repair was not done properly, and the key was left inside the box with the cover open and the code unchanged. This meant anyone could take the key, and it was left like this for several hours, which felt extremely unsafe. I reported all these issues with photos and repeatedly asked for improvements. However, on days they said they would come, no one showed up. Even when I reported the dangerous handling of the key in point 6, I received no further response. While issues 1 and 2 were resolved, issue 4 was never fixed. As for issue 3, they simply moved the light bulb from the living room table lamp to the hallway, leaving the living room without a working light and making the stay even more inconvenient. Overall, the host was very dishonest and untrustworthy, truly unfaithful.

The place was good and welcared for the interior was nice and lovely

The fact that the embassy delayed to grant us the visa and instead of us coming on the 25th as planned we ended up coming on the 28th. The ugly moment came in when I requested to vacate the property at 2 pm. instead of the 10am since that was my pick up to the airport. I was not treated well in response, and I felt cheated and embarrassed 8 given the fact that I lost days that I had already paid for, and I could not be allowed an extra 4 hours. But anyway, I finally got to the streets and waited for my tax.

Я так і прожила без світла у вбиральні. Лампочка перегоріла, я повідомила, але ніхто не прийшов

Close to the city centre and a quiet apartment.

It was really hard to find the flat I needed to stay on the phone to the customer services lady for 30 minutes to also get the location of the key safe. The flat is in a little alleyway and the key safe is on the back wall of the bin shed next to the drain pipe,the shed is on the right of the building entrance if you face the building. But it's not obvious that this is the shed you have to go to. Also, someone took the parking permit from the flat therefore we had to park in a nearby car park overnight,which should be reimbursed by Host and Stay. After that we managed to park next to the Aldi car park entrance where there were 3 random parking slots, for free of course. I was told there's no freezer,but then there is a fridge freezer in the kitchen. This information should be stated.

The first moment we come in there , it was a big mess dirty . Second thing we face was old , broke and dirty sofa bed. Next was just there was one duvet ready to sleep and the other duvet didn't have the duvet cover one it . The towels were wet, smelled bad and you could see that someone had dusted them. The balcony table and chairs was VERY DIRTY. On Monday around 7.30pm someone was calling the intercom. When I look out off the door vizier I see a men going up to flat above me . Next day at same time it happens the sama . But this day he come to my door and first nocking at the door so I don’t open . I can see he was on phone with someone. After he started to banging hard on door so I open and ask him what he wanted. HE JUST DID STUPID FACE AND SMILED SAYING IS WRONG FLAT NUMBER. After he went up again to same flat as the day before and I can hear other men and women they was smiling very loudly I don’t know why . I was not feeling safe at this point. Day after in night they hade some loud party and i say to myself not that is way to much and I left . So I but back the house key in key book make video of it , call you to let know I left. As nobody answered the phone I left voicemail. I do have more pick and video me putting back the keys but is not allowing me to send more

NOTHING AT ALL THIS PLACE I DISCUSSING DIRTY AND NO SAFE TOO BE THARE

Having used this property before, it was good to see that improvements had been made, to the kitchen floor, and the bathroom decor. The standards of cleanliness were very high throughout.

The communal bin areas are truly horrid, but that is not the fault of this property owner. Furniture in the bedroom is very functional, but spartan.

Walking distance from Canterbury east train station Aldi within walking distance

Hallway smells strange Lots of rubbish near the house Plastic bathtub Balcony very dirty Water drains poorly in the bathtub Pots were dirty Cracks in the walls Mould on the window We were told we could leave luggage before check-in but that wasn't possible There was a plaster on the bed Coffee stains on the kitchen floor