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8.6 / 10 Guest Rating

Hotel NASS Casa del Aguila

Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, A0111B, Cuenca, EC

Hotel NASS Casa del Aguila - main view

About the Property

Discover the charm of Hotel NASS Casa del Aguila, your perfect retreat in the heart of Cuenca.

Breathtaking Rooftop Terrace
Unwind with stunning views from our rooftop terrace, the ideal spot to relax or mingle with fellow travelers while soaking in the local atmosphere.

Convenient Amenities for Every Guest
Stay connected with complimentary wireless internet and enjoy exceptional concierge services to make your stay seamless. Our business center and 24-hour front desk ensure all your needs are met.

Delightful Dining Options
Savor exquisite meals at our on-site restaurant or indulge in room service for a more private dining experience. Don’t miss our complimentary daily continental breakfast to start your day right.

Book your stay now and experience the best of Cuenca at Hotel NASS Casa del Aguila!

Facilities & Amenities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a communal living room and a reception hall.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent54 verified reviews
AI Summary

Guests highly rate the accommodating host and frequently praise the good breakfast.

Categories

Cleanliness7.0
Service9.0
Location10.0
Room Quality8.0
Amenities8.9
Value for Money8.0
Food and Beverage9.9
Overall Experience8.0

Select topics to read reviews

D
Diana
Verified booking
friends
Standard Room
Stayed in Feb 27, 2024

"Excellent"

8.0

This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.

Helpful?
K
KATTY
Verified booking
family
Standard Room
Stayed in Feb 23, 2024

"Exceptional"

10.0

Muy recomendado algo súper colonial llamativo

Helpful?
A
Aldo
Verified booking
Standard Room
Stayed in Feb 14, 2024

"Exceptional"

10.0

Estuvo muy bueno en todo los aspectos

Helpful?
K
Katty Camino
Verified booking
Standard Room
Stayed in Feb 14, 2024

"Exceptional"

10.0

excelente todo me encanto

Helpful?
J
Juan Carlos
Verified booking
partner
Standard Room
Stayed in Feb 12, 2024

"Good"

2.0

Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo

Helpful?
S
Sheryl
Verified booking
family
Standard Room
Stayed in Jan 27, 2024

"Exceptional"

10.0

Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.

Helpful?
A
Angela
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2024

"Exceptional"

10.0

Great place in a beautiful city

Helpful?
G
Gonzalo
Verified booking
Standard Room
Stayed in Jan 5, 2024

"Misleading information about parking"

4.0

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt

Helpful?
N
Nadia Belen
Verified booking
family
Standard Room
Stayed in Jan 1, 2024

"Exceptional"

10.0

Me encanto el servicio

Helpful?
C
Cathy
Verified booking
Standard Room
Stayed in Dec 31, 2023

"A little disappointing "

8.0

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.

Helpful?