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8.8 / 10 Guest Rating

Hotel & Spa Hacienda Panoaya

Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900, Amecameca, MX

Hotel & Spa Hacienda Panoaya - main view

About the Property

Pamper Yourself at the Spa
Unwind with a rejuvenating massage at the full-service spa or take a relaxing dip in the indoor pool and sauna.

Delight in Culinary Offerings
Savor delicious meals at the on-site restaurant, mingle at the daily complimentary reception, and start your day with a free continental breakfast.

Convenient Amenities
Benefit from complimentary Wi-Fi, tour assistance, and a picnic area, along with a 24-hour front desk, luggage storage, and free onsite parking.

Immerse yourself in tranquility and luxury at Hotel & Spa Hacienda Panoaya. Book now for an unforgettable retreat.

Facilities & Amenities

Free breakfast
Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Continental breakfast
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent63 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the tasty food.

Categories

Cleanliness8.3
Service9.7
Location8.8
Room Quality9.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience8.7

Select topics to read reviews

V
VICTOR F
Verified booking
Standard Room
Stayed in Dec 26, 2024

"Buena opción para hospedarse"

10.0

Excelente opción para vacacionar con los niños

Helpful?
V
VICTOR F
Verified booking
Standard Room
Stayed in Dec 26, 2024

"Ideal para los niños"

10.0

Excelente opción para vacacionar con los niños

Helpful?
C
Carlos Alberto
Verified booking
family
Standard Room
Stayed in Dec 23, 2024

"Excellent"

8.0

El agua de la alberca esta helada fue imposible usarla sin congelarse.

Helpful?
A
Aldo
Verified booking
Standard Room
Stayed in Dec 22, 2024

"Exceptional"

10.0

Es un lugar agradable, con alimentos ricos y. Buen servicio

Helpful?
K
kleber m
Verified booking
Standard Room
Stayed in Nov 6, 2024

"Good"

4.0

Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender. Nao tem ar condicionado, nem ventilador. Quarto muito quente. Nao tem frigobar

Helpful?
S
sandras
Verified booking
friends
Standard Room
Stayed in Oct 15, 2024

"Excellent"

8.0

LAS INSTALACIONES BIEN, LA HABITACION SE SALVA PERO EL BAÑO PARECIA VIEJO, DESPINTADO, LA CERRADURA NO SERVIA.

Helpful?
A
Alejandro
Verified booking
Standard Room
Stayed in Oct 14, 2024

"."

8.0

Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje. Saludos

Helpful?
D
DANIEL
Verified booking
partner
Standard Room
Stayed in Oct 14, 2024

"Good"

6.0

El hotel muy bien, el único problema es el personal encargado de las resevaciones, tiene muy poca orientación hacia la satisfacción del cliente, y trato poco cortés. Solicitamos apoyo para realizar el check in 15 minutos antes, y no accedieron, solicitud que incluso se intentó pedir con semana de anticipación, y la respuesta en su caso ni si quiera llegó a ser cordial.

Helpful?
D
Diana
Verified booking
friends
Standard Room
Stayed in Sep 9, 2024

"Exceptional"

10.0

El lugar es hermoso, se respira aire fresco y es muy tranquilo. Excelente para disfrutar con familia o amigos

Helpful?
M
Miguel Ángel
Verified booking
Standard Room
Stayed in Aug 28, 2024

"Excellent"

8.0

Muy pequeños los espacios

Helpful?
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