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8.8 / 10 Guest Rating

Hotel & Spa Hacienda Panoaya

Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900, Amecameca, MX

Hotel & Spa Hacienda Panoaya - main view

About the Property

Pamper Yourself at the Spa
Unwind with a rejuvenating massage at the full-service spa or take a relaxing dip in the indoor pool and sauna.

Delight in Culinary Offerings
Savor delicious meals at the on-site restaurant, mingle at the daily complimentary reception, and start your day with a free continental breakfast.

Convenient Amenities
Benefit from complimentary Wi-Fi, tour assistance, and a picnic area, along with a 24-hour front desk, luggage storage, and free onsite parking.

Immerse yourself in tranquility and luxury at Hotel & Spa Hacienda Panoaya. Book now for an unforgettable retreat.

Facilities & Amenities

Free breakfast
Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Continental breakfast
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent63 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the tasty food.

Categories

Cleanliness8.3
Service9.7
Location8.8
Room Quality9.2
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience8.7

Select topics to read reviews

R
Raul
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2024

"Excellent"

8.0

En general el lugar es bueno , el restaurante cierra a las 5 pm sin importar si hay huéspedes o no ! , el personal de recepción es terrible , el trato es nefasto y cero serviciales , te hablan mal , están comiendo , en me celular , el personal de limpieza deja todas las cosas de aseo fuera de las habiataciones . Las instalaciones son buenas pero para turismo falta mucho que hacer ! No regresaba

Helpful?
E
Eliezer
Verified booking
Standard Room
Stayed in Aug 12, 2024

"Exceptional"

10.0

teniendo en cuenda la temperaturas frias de cslentar el agua de la piscina para tener una temperatura mas agradable

Helpful?
S
Sara
Verified booking
family
Standard Room
Stayed in Aug 10, 2024

"Exceptional"

10.0

Great place to bring kids!

Helpful?
J
Jose
Verified booking
Standard Room
Stayed in Aug 5, 2024

"Good"

2.0

Los recepcionistas te dan una pésima atención. Parece que están haciendo un favor. Cuando uno paga por llegar a gustó y tener una buena atención. La comida horrible. No vale la pena pagar el buffet.mucho calor en las habitaciones es muy caro lo que cobran y no tienen aire acondicionado. El piso es sin acabado, rústico, no pensamos volver. Gracias. Pague por 2 noches 4500 pesos. Demasiado caro.

Helpful?
A
ANA
Verified booking
friends
Standard Room
Stayed in Aug 5, 2024

"Exceptional"

10.0

Todo esta muy lindo y limpio. Las habitaciones son amplias. El restaurante tambien es muy rico. Las camas no son del todo comodas.

Helpful?
R
RICARDO
Verified booking
Standard Room
Stayed in Jul 25, 2024

"Good"

6.0

ESTA BIEN EN GENERAL PERO YA NO HACEN PAQUETES QUE VA INCLUIDO LAS ATRTACCIONES DEL PARQUE SI YA PAGASTE LA RESERVACION PUES QUE INCLUYA LAS ACTIVIDADES NO QUE LAS COBREN APARTE.

Helpful?
C
Carlos
Verified booking
Standard Room
Stayed in Jun 9, 2024

"Excellent"

8.0

El lugar muy agradable, lo malo la actitud de muchos de los empleados, de mala gana atienden, despotas, no son amables

Helpful?
S
sandra
Verified booking
friends
Standard Room
Stayed in Jun 3, 2024

"Good"

6.0

el hotel muy bonito pero las habitaciones muy viejas, y sin clima hacia mucho calor y no se pueden abrir ni las ventanas, urge les pongan aire acondicionado

Helpful?
S
Sarah
Verified booking
partner
Standard Room
Stayed in Apr 29, 2024

"Exceptional"

10.0

The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.

Helpful?
R
Rogelio
Verified booking
Standard Room
Stayed in Apr 21, 2024

"Excellent"

8.0

El hotel bonito y tranquilo, la zona y alrededores fea y poco segura

Helpful?
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