Atocha Hotel Madrid, Tapestry Collection by Hilton

Staff was helpful and very polite.

Ubicación. Amabilidad del personal

Ruidoso. Problemas en el baño

Not up to Hilton quality for sure. And as diamond members who have spent time in many Hiltons around the world this is not one would recommend staying at. We waited more than half the day to get a text that our rooms were ready but never got one. We requested extra blankets and were told they had none. The air conditioning was not working properly. The breakfast was subpar and charged $8 for a glass of juice!

Comfy bed and spacious room

Poor soundproofing from the windows — outside noise comes through quite clearly. No slippers or bathrobes provided in the room. A large staircase at the entrance with no assistance offered for carrying luggage upstairs.

מיקום טוב חדרים נאים. ישמעל היה מקסים ומאוד נכון לעזור

אין ממש מרפסת ולא ניתן לעשן בחוץ, רק ברחוב

Θόρυβος από τον κόσμο στο δρόμο και θόρυβος από το υπόγειο τρένο

The hotel staff were super friendly and welcoming, they gave us recommendations for dining, and the room was perfect. Shower was like a spa and the bed was so comfortable! The location was also perfect for exploring Madrid on foot and getting to the major art museums. 10/10 stay!

The hotel is well situated and very comfortable. Staff is friendly and helpful. Housekeeping was wonderful - they managed to clean the room while were having breakfast. The restaurant also is good. I have one complaint: recharging the phone and iPad took ages and ages. My equipment is not to blame. It works normally everywhere else.

Such a gem. In a wonderful location. Hotel room feels more like an apartment with beautiful tiles lovely views. Location has great bars, restaurants close to metro and train station. Best part was the huge breakfast spread and the amazing staff. So friendly and helpful. Loved it!