Hyatt House Tallahassee Capitol University

We had an excellent stay and would definitely stay here again. The biggest reason for that is the staff. They all seem to have good attitudes and were always so helpful. Some of the people I’d like to recognize are Ja’Liyah, Athaiya, the nice lady who was mopping the floors when we left Monday morning and Hector the maintenance person. We didn’t have any maintenance issues, but he saved my husband from being in the dog house by brining a bag to him that fell off our cart when we were checking out. That exemplifies the staff here. They try to go the extra mile for you here. We had a 1 BR suite and loved the layout of the room. There were 2 TVs, a fridge, small kitchen sink, stove top and dishwasher. There was also a decent size island which we used a lot. Loved the office-type chair there. Very comfy! The AC worked well but was a bit noisy when it started up. The bed and bath linens were very nice and the bed slept comfortably. We loved the shades, as there were two types…black out shades to lower at bedtime, and a slightly see-through shade that offers privacy but still allows light in. My only recommendation would be for housekeeping to be a bit more thorough. We had to have our carpet vacuumed upon arrival and there were quite a few small hairs in the shower. But, housekeeping and the front desk were both very responsive when we called down to have the carpet vacuumed, and to me, attitude is 90% of the experience at a hotel. Mistakes happen, but how a hotel responds to issues is more important and the staff here responded very well. The complimentary breakfast was delicious and offered eggs, sausage, waffles, cheesy grits (which were sooo delicious), breads, juices and coffee. We ate at the hotel our last evening and that food was very good! We had the turkey pesto club and the grilled chicken-bacon sandwich. Both were very tasty and we loved the selection of beers and ciders. There really is something for everyone here. They even offered a chicken Caesar salad. This was by far one of THE BEST stays we have had at a Tallahassee hotel. Not only is it within walking distance to the FSU stadiums and both the FSU and FAMU campuses, but it offer some of the nicest accommodations we’ve ever had in Tallahassee. Thank you Hyatt House Tallahassee for making out stay so wonderful!

Went to bar and grabbed dinner and a drink just before it closed. Staff was very helpful and nice.

Went to breakfast and hour before it was over and there was hardly anything to eat. We had to get breakfast elsewhere. Very inconvenient.

Within walking distance to FSU

Nothing

I went to the Hyatt House for a meeting at FSU Law School. The hotel rooms were nicely sized and the location was reasonably convenient. I was happy because I wanted a Hyatt to stay at. The nice sized room was like a Hyatt Place with a kitchenette.

Enjoyed the location. Lobby area nice and updated.

Our room was not available at check in. After waiting 30 min past check in we were offered a downgraded room. I suggest calling to confirm your room before arriving if room type is important to you - Hyatt issue? Booking.com issue? Never received a reason. Also housekeeping knocked on door at 8:30am to clean? I even had the do not disturb sign on the door. Didn’t appreciate that. Just asked her to politely leave I was half asleep when I opened the door. Strange. To me, that’s way too early. Management handled the room issue without delay after I reached out to them via email.