Hôtel La Zoologie

Enjoyed our stay at the Hotel Zoologie as the design, furnishings and garden spaces are excellent. The hotel is very well located close to the station, the surrounding area is vibrant but not within the main tourist area and some caution is advisable. Check in was excellent and room presented well. The negatives are there is no fridge in the room and during our stay water was not provided. The quality of the bar drinks are excellent but service can be slow and the price expensive for a 4 star offer. The spa is not free access and the information on this confusing. Overall though very good hotel and experience which with minor improvements to service standard could be easily improved.

It is a beautifully restored old building of the Zoology Department of the University with some lovely architecture.

I'm a frequent traveler and I have to say this is the best hotel I have ever stayed in around the world. The experience is carefully curated from the moment you arrive at the front desk. All of the staff is superb and highlight several points of service. The property is beautiful and well suited for a getaway. You'll actually find it difficult to leave because it is do comfortable and the food is excellent. I cannot wait to return in the future.

The hotel ambiance, cleanliness, and style was great. Looked really cool! Location could have been better but it was a good 10 minute walk to local transit.

A fridge in the room would have been nice. A wine opener also.

Excellent hotel, clean, quiet, friendly staff. Area isn’t amazing but very close to the historic part of the city.

Very unique and has a great vibe

Arrived at reception but had to wait a while to check in because the receptionist was busy with his paperwork (not other customers). The air conditioning is controlled remotely by reception but failed multiple times and we had to call reception to reset it on numerous occasions. The safe was not secured to the wall, so when you pulled the door open to add valuables the whole safe fell on the floor just missing my foot. Had to wait a while because there was no one at reception to check out. Otherwise all staff were welcoming, cheerful and happy to help.

There were a few points which led us to rate the hotel lower. Some within management’s control and some not, but important for potential guests regardless. 1. Parking: the description says onsite parking available on request. In reality, that’s not the case. There is a car park across the street which cost around €90 for 5 days 2. Spa: the description notes a steam room and sauna. Actually these are only accessible if you pay the daily charge of €25. Think that should be clarified. 3. Location: the area is not good. Although relatively convenient, we walked out to multiple fights in the park across from the street. If walking to the historic district, you also had to walk through some pretty bad neighborhoods. Not suitable for families. 4. The room: the thermostats were unreliable in both of our rooms and would reset in the middle of the night

Beautiful building with great vibe. Easy walk to center city. Municipal parking across the street. Would definitely stay here again.