El Secreto

Welcoming helpful staff. Communication online and pre registration requirements were confusing and unecessarily complicated. But beutiful well located hotel.

They were available and kind. The reception and the check-in and the check-out were indipendent/online. The bed was comfortable. The hotel is as in the pictures. There is a roof with nice view and not too far from centre. It's okay for maximum 2 nights.

There was too much noise in the night, we heard noises from the room above(also their private things in the bed :( ) also their toilet flush noise and pee. noises from the street and from the hall. Noises of works from the building aside. I would recommend the soundproofing of the rooms. There was a bad smell from the shower drain. The windows can't be opened except from a little window, so the air circulation is bad. Would not reccomend to claustrophobic people. To get to the hotel you have to pass by in a narrow street where there are building works. In the bathroom misses a shelf to keep your toiletries.

Buen lugar para hospedarse

Clean brand new hotel.

Kind of hard to find. Its in a narrow alley. A sign on the street would be a helpful.

The location was good. Public transportation close by. Good value for the money. The room was small but clean.

The noise from the construction, the people above us, the maids in the morning and the dog barking. No hangers for your clothes.

Lamentablemente me tocó una habitación sin ventilación ni ventanas…muy encerrada. Servicio muy bien, el lugar tampoco está muy bien.

Super accessible to the centro, coffee shops. Clean, and a good place to sleep.

Bathroom smelled like it had poor sewer ventilation. I would recommend bringing your own soap and shampoo as well. It is a bit hard to find the property as the entrance is through an alley.

The room was clean, they provided sufficient towels, shampoo and soap, and - upon request- extra blankets. Located near a large locals’ Mercado and Super-market. City sites are within walking distance. Drinking Water provided in the “lobby”. Really Hot shower water in the morning. Great rooftop patio with table, chairs and comfortable seating provided. Staff was pleasant but shy. They were helpful upon request. They kept the place clean and asked if we needed a room cleaning or towels for our room. One provided some info on Transportation back to Mexico City.

There was a lot of noise as nextdoor construction started on or before 8 AM with screeching noise of cutting rocks. The showers seemed to be only hot in the AM. And then in the AM it was extremely hot and difficult to regulate with the cold. Scalding hot. The staff was quiet and unobtrusive, could have been more informative about the water situation and the local activities. The rooms needed a way to store food. There was one free bottle water provided and no other drinking glasses were present. In the bathroom a shelf was needed to store our items: toothbrush/paste, lotions etc. We made do with the windowsill. Tv worked well. Bed was a little hard but sleep-able. The mattress was visible through the sheet. The mattress seemed clean, but needed a washable cover to maintain the cleanliness. Since we were there for the new year, note that the roof patio was a great location to view the fireworks. Also note that those fireworks were set-off extremely close by and thus were very LOUD.

Staff was great and very helpful. They were kind enough to upgrade our room to a slightly bigger room at no cost, however rooms need some updating.