Hyatt Centric Rittenhouse Square Philadelphia

The location is excellent and we are already looking forward to returning in less than a month's time! Would definitely recommend, especially as the twin room we had was a good spacious size, we had a great view from the top floor, and breakfast options were plentiful and delicious. Our beds were comfortable and the mood lighting options were better than many hotels we have stayed at. Couple of things to be aware of: - We did not see any twin bed suite options at the time of booking, it's a shame Hyatt still doesn't add twin options for those that would like more space but are penalized for not preferring one bed. - Try not to get a connecting room, as the design of the bathroom sliding doors means it can bang every time it's pulled closed. We would hope the hotel can do an easy fix by adding something to make the closing silent (like other hotels have done that we've stayed at). This was our first introduction to the Caption brand, and we will definitely seek out this brand again for future stays.

Did not have breakfast

No concierge, excessive amount of wait time to retrieve car from valet parking

Great central location. The staff was friendly and helpful. I was extremely appreciative that they let me check in early with no extra charge. Sean who held our bags before we left was great. The rooms were roomy and comfortable. I especially liked that a sensor light went on at night to help find the loo. We had a delicious dinner at the restaurant. My only complaint was that the music was way too loud for dinner time as my husband were unable to hear each other without yelling. Great hotel!

Great experience, room was very new, well designed and superb clean. I can definitely recommend Hyat Centric Rittenhouse to anybody and would like to come back next time I am in Philly.

הצוות היה אדיב מאד. הגענו מוקדם והחדר במקרה היה מוכן ואפשרו לנו להיכנס אליו. חדר נקי מאד. מיקום מצוין. החדר מתוכנן טוב.

חסר קצת מקום למזוודות (קצת צפוף לפתוח אותן). דבר קטן נוסף - בתחתית המיטות מנורה עם חיישן שנדלקת אוטומטית בלילה כשמישהו חולף על פניה. זה כנראה מצוין לילדים אבל לנו זה קצת הפריע. חוץ מזה מומלץ בחום.

We have chosen this location multiple times in the past year and a half as it exceeds our expectation every time. The staff is always very friendly and the location suits our needs perfectly

Room smelled like foot odor and just seemed less than fully clean. Not sure if it was the carpet or the HVAC system, but whatever it was, it never felt good to be in the room. Location of hotel is good, so would be great if they could get the rooms to be fresher.

Great location with good coffee places and restaurants nearby. Tons of stores, too. Staff at check in and check out were very friendly. Housecleaning staff went above and beyond, always working hard and very nice. Hotel rooms were sparkling clean, with good bathroom products for guest use. Loved the design of the rooms. I stayed for a wedding, but would stay again upon visiting Philly any other time!