Suburban Studios Roseville-Detroit North

Old building renovated. Entered room--cupboard door off and on top of fridge. No garbage can anywhere. The AC was broken, and we were never told that. When the room finally reached 82 degrees, I went to the front desk. They new the AC was out. He said it was getting hotter because we turned on the AC and it was pumping in heat. No one informed us of the problem when we checked in. Guy said he'd look for a box fan. I would have tried that, but I said the hotel really needed to inform guests. He just kept saying, "What do you want me to do?". He missed the point. He said twice, "My room is hot too." He eventually said, "What do you want me to do? Refund your room." Yep, that's what we did and stayed in a place 2 minutes away that was not hot and getting hotter. It had the same amenities and was in better condition. We will not try this hotel again.

I left 5-10 minutes into it the room was unclean and I have a video and pictures of it the tv didn’t work the place over all is a no stars period I had to come back the next day for my money to be returned in 5-7 days smh

Too noisy and it felt unsafe

Front desk very rude and unfriendly

They allowed me to book online, when i got there no rooms were available. The guy at the front desk was Very Rude and displayed horrible customer service. He wouldnt even answer the phone for me to receive a refund. The parking lot was also very unorganized and i found it difficult to find a parking spot. Ill never waste my time with this place again.

HORRIBLE EXPERIENCE WILL NEVER RECOMMEND THIS HOTEL TO ANYONE…. Staff was alright, but the room 👎. I told the front desk that it was cold, she stated that she would send maintenance…………still waiting…………hour goes by….so I walked to the front desk, she’s on her phone!!! I asked, “so nobody’s gonna fix the heat”? O he never came, let me call.. why call when it’s almost check out. I had to get in the shower to warm the room up. Shower did not work well, you had to have it on power spray in order to get water, door looked as if it has been kicked in.. comforter had stains and I mean big stains. If I was a reviewer, they would be SHUT DOWN!!!!

Room did not have any ac or heat. Shower had broken door.

Bed linen had stains, no trash can in the bathroom, no Kleenex in the room. The air conditioner didn't work real well.

Don't believe any of the better reviews. This place is HORRIBLE! After 3 rooms that didn't have AC, were dirty and stained, not to mention the smell, we left for the Red Roof Inn next door. The staff is extremely rude and hangs up the phone when calling about a refund. I had to dispute the charges through my credit card company. Do yourself a favor and run from this place. It's just TERRIBLE!

Safe place