Border House at Crystal Bay Casino

Crystal Bay and the Cal-Neva are under-resourced. Couldn’t even find a place to grab a cup of coffee in the morning. Had to drive a bit into very crowded Kings Beach.

The bed was really uncomfortable, very hard the carpet looks old and outdated. The vanity fell apart when I tried to open a drawer…the tub was not a jacuzzi tub and sits extremely high…not very easy to get in and out. Staff was very nice… rooms need updating…beds need to be replaced. It was very conveniently located for the concert and work the following day. Price was very high for how outdated rooms were:(

The shower didn’t work in the tub. Rm 1 But it’s a great place to stay. I have been many times

No hotel front desk. Had to walk thru casino to “players club” desk. Got locked out morning of checkout after being told we could checkout an hour later at noon. Had to walk thru smelly casino in a wet swimsuit after kayaking to be let back in to our room to gather our stuff to check out. Wi-Fi was awful. Casino is a good walk from hotel. They need a front desk — a real one.

Loved the big tub with JETS, the bed and pillows. Expensive for what it was, but no complaints.

The room was spacious and nice. You have to check in inside the casino, which we didn't know. My only complaint was gaving to walk to the casino to get ice and the knob on the shower was very hard to turn. Otherwise, everything was perfect.

Comfortable, and quiet room/grounds.

It’s a cute, funky little hotel. The staff was very nice, our tv didn’t work but they did send someone up to fix it. Our only disappointment was that when my husband went to the casino/bar to get a coffee and Baileys, they didn’t open until 9;00 am, it’s not your typical casino! But all and all it was fine. Definitely not a 4-5 star

The room at the Borderhouse is in a very well taken care of, hundred year old building. Theres lots of history there including huge names like Sinatra, Monroe, Kennedy, etc. The accomodation and amenities were pretty much fantastic, aside from the jetted tub not working. Just keep in mind, the fireplace is in the wall between the room itself, and the bathtub area, so you can see straight through. Also there is no bathroom door. So just in case you're all about privacy, you will not find it here. It wasnt a problem for us. The beds are very comfortable, and the coffee was good. Green mountain coffee pods and a legit keurig. The people at the player's club (which is where you must check-in) are very friendly. Overall, I was impressed. It's in the middle of North Tahoe, so convenient to both King's Beach and Incline Village. Great room, great staff.

Good visit, won money