Four Points by Sheraton Phuket Patong Beach Resort

Es war sehr schön gemacht, stylisch, gute Lage, sehr leckeres und reichhaltiges Frühstück und war sauber.

Die Preise am Pool waren überteuert.

מלון מהמם! שרות יוצא מן הכלל, האיכפתיות של הצוות לא היה מובן מאליו, דאגו כל הזמן לשאול לשלומנו עקב מצב רפואי שקרה לי ואפילו שמו לנו מכתב עם מתנה, זה ממש חימם לנו את לב, ממליצה בחום!

כלום

Clean

Gust noise during going and coming back Building far from reception

All I can say is I wish we could have stayed long. Everything was great from checking in to checking out, the service and property were fantastic. The breakfast was absolutely amazing 🤩. There was so much to choose from. I am literally looking for a way to come back.

Nothing.

This was my first stay at this hotel and overall I had a positive experience. The hotel is large and the staff are very friendly, helpful and responsive. They returned my deposit without any issues and everything was honest and professional. The hotel team works hard to keep the property clean and well maintained. The room had a slight musty smell, but this is quite normal in Thailand because of the high humidity, especially during the rainy season when I visited. The breakfast was the weakest part of my stay. There was very little that suited my taste, but I understand that this is common in Thailand. I do not eat Thai food and usually prefer European or halal cuisine, which can sometimes be difficult to find. However, food is not the reason I come to Thailand. I come here to enjoy the beautiful sea, nature and the atmosphere of the Land of Smiles. One morning I discovered many ants on my table. I had eaten in the room only once and after cleaning up I believe a tiny crumb or a drop of cola may have been left behind. Housekeeping responded very quickly and used a spray, after which I did not see the ants again. To be fair, I also stopped eating and drinking sweet beverages in the room and only drank water. I also noticed some large insects that seemed to come from the drainage system and there was an unpleasant smell in the shower area. These are the points that I think could be improved. My room did not have a balcony and apart from the ants I did not see any other animals or insects in the room. I also did not have problems with mosquitoes because I bought a mosquito repellent device, which I would recommend to anyone visiting tropical countries. Would I stay here again? Yes, definitely. The hotel has many positive qualities and the staff deserve recognition for their work. However, I do feel that the price was a little too high, even during the low season and heavy rainy season. If the rates were slightly lower, I would gladly return.

One thing that deserves special praise is the laundry service. This is actually the first hotel in Thailand where my clothes were returned in perfect condition. During previous trips, both my family and I often experienced damaged clothing after using laundry services in different hotels and locations, which was disappointing, especially when expensive items were involved. Here, everything was cleaned professionally and returned in excellent condition. I