OYO Lamphey Hall

It was quiet at night.

Undergoing building work so no restaurant. When the new bar is finished it will be very good I feel sure.

The room was a generous size and bed was comfortable. Sky tv in the room was a nice touch (when it worked). Breakfast, although nothing fancy, was well stocked and complimentary. Location was a good base if you are able to drive to explore more of Pembrokeshire

The WiFi connection in the room was terrible (which meant that the sky tv also didn’t work great the whole time). When we arrived, in one of the bed side tables were a pair of socks and men’s boxer shorts. Made me question the cleanliness of everything else (although the rest of the room did seem pretty clean)

Spacious rooms, comfortable beds and beautifully decorated in keeping with the house

Couldn’t find anything wrong with it

Lounge spacious and comfortable

Soulless no human contact and quite run down in places Breakfast was poor with little fresh milk, crockery and damp cereal

Ease of check in

Would of preferred information prior to booking regarding breakfast options.

Phone call with receptionist prior to arrival after we got text message to say your key was in the bedroom door and this is the code to get in the front door, and you are on the first floor, no lift! We requested the ground floor as we can not climb stairs. Ground floor was arranged via phone by Niamh, who was very helpful re this, but when we arrived, it just was not an acceptable room, and we left and went onto Pembroke.

Carpark was not easy to drive into, and it was empty, not one car. There was a fusty smell in building/hallway, the booking-in system was via key code front door, felt like air bnb stay rather than hotel. There was no bistro, bar, or restaurant. In fact, we thought it was closed or we were in the wrong place. There are no great steps to entrance from carpark. Also, the outside area was poor, and paving was in need of repair as cement had come away and was lying on top of paving, which you could easily trip over. Really disappointed by this hotel. The first time this has happened with booking.com stay, and we travel and book often.

Peaceful and quite.

Not applicable