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5.7 / 10 Guest Rating

Grand Surma Hotel

Gazi Burhan Uddin Road Mendibag, Sylhet, bd

Grand Surma Hotel - main view

About the Property

Central Location and Stunning Views
Nestled in the heart of Sylhet, Grand Surma Hotel offers breathtaking city views for a memorable stay.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs with satellite channels - everything you need for a comfortable stay.

Delicious Asian Breakfast and Multilingual Staff
Start your day with an Asian breakfast and enjoy personalized guidance in Bengali or English from our friendly staff.

Book your stay at Grand Surma Hotel now for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night ¡ 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.7
Good54 verified reviews
AI Summary

Guests highly rate the good customer service and frequently praise the spacious rooms.

Categories

Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities6.0
Value for Money4.5
Food and Beverage7.0
Overall Experience5.2

Select topics to read reviews

I
IbrahimkhalilbdBD
Verified booking
group
Standard Room
Stayed in May 11, 2023

"Bad"

1.0

Accommodation arrangement was good & Bed quality also good

1 Toilet is not enough for the squad/family room. we have used only one toilet for 9 people it was very disgusting. bathroom fittings were totally damaged & broken it was very disappointing.

Helpful?
T
TonmoybdBD
Verified booking
young couple
Standard Room
Stayed in May 8, 2023

"food quality should be improved"

6.0

The room space is good, Hotel environment is peaceful and quiet.

Their complementary food was terrible, Only rice was served without any curry items.

Helpful?
R
Ryan_ahmedbdBD
Verified booking
with friends
Standard Room
Stayed in Apr 28, 2023

"Good"

7.0
Helpful?
R
RabbanibdBD
Verified booking
family with young children
Standard Room
Stayed in Apr 26, 2023

"Good"

7.0
Helpful?
M
MdbdBD
Verified booking
review category business travellers
Standard Room
Stayed in Apr 21, 2023

"Recommended"

8.0

Food was ok. Staying is what you pay for. Ac is not up to Mark. Room big enough.

The quality of the mattress can be better. No outside view can be seen from the room staying in.

Helpful?
M
MarufbdBD
Verified booking
young couple
Standard Room
Stayed in Apr 13, 2023

"Superb"

9.0
Helpful?
S
SbdBD
Verified booking
family with young children
Standard Room
Stayed in Mar 10, 2023

"Overall good...few improvement needed"

7.0

Geyser,breakfast, wifi, staffs & calmness of the location

Mosquitos were a big Disturbance

Helpful?
R
RaselbdBD
Verified booking
review category business travellers
Standard Room
Stayed in Feb 4, 2023

"Good"

7.0
Helpful?
A
AshrafulbdBD
Verified booking
review category business travellers
Standard Room
Stayed in Feb 3, 2023

"Good"

7.0
Helpful?
A
AbdusqaQA
Verified booking
with friends
Standard Room
Stayed in Feb 1, 2023

"Disappointing"

4.0

it was neat and clean . location is very nice stuff service it was great and helpful

i will say it’s good hotel.everything was perfect .just no bathtub.they mentioned have bathtub

Helpful?
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