LeL Madalena GuestHouse

Location is good

I have never had an experience where the hotel staff went through and removed all my personal belongings because I was one hour late checking out. I had gone to use a lap pool in Lisbon and I left something at the pool, so I arrived later back than planned. I understand that this was one hour later than the check out time but it is totally unacceptable tp fo through all my personal belongings including lap top and passport and other valuable items. I was not allowed to check in until 15.00 and they only have 7 rooms so I fund it hard to accept that they have to physically clear every room one hour after check in. To make it worse the Hotel that manages the airbnb, Hotel Memoria Lisbon,were not even slightly apologetic. I explained I had not intended to check out late and I found their attitude was very unfriendly. This is despite me haveing a lovely chat when I initially arrived. Despite the fact I was not happy, i informed them that there was a leak coming through the cieling from the floor where their accommodation was. I informed them of this to save water damage, but their reply was its not caused by us. I wasn't making a problem about this, mearlt informing them. I have stayed at possibly 100 hotels bioked through this site, and have NEVER made a complaint before.

Nice place to stay in the heart of Lisbon. Difficult to find because Orbitz shows an address different than where you go to check in. But otherwise great.

Great location, large room, and very nice overall. The only negatives were that they do not clean daily and we saw two cockroaches in our room. However, the room seemed clean and we had a great stay!

The guests house was nice, the bedroom was cute and the location was great. But the room smelled a bit moldy and the bed was way too soft. Otherwise a good place to stay

Very clean and close to many places - need better internet connectivity

Great place. Easy check in and great location.

The room was super nice and located in a great spot. Would have given this 5 stars if it wasn’t for the pungent sewer smell in the bathroom. Walls are very thin and you can hear everything… I mean everything. Road noise was ok as we are use to it back home. Good price and convenient.

The room was super nice and located in a great spot. Would have given this 5 stars if it wasn’t for the pungent sewer smell in the bathroom. Walls are very thin and you can hear everything… I mean everything. Road noise was ok as we are use to it back home.