Holiday Inn Express - Wilmington - Porters Neck by IHG

This hotel will be our new go-to whenever we require accommodations in Wilmington. I really appreciated it when the front desk agent personally called me to offer me a free upgrade. Pros • Friendly front desk staff • Grind-and-Brew coffee machines available 24/7 in lobby • Breakfast (new, improved biscuits!) • Close proximity to dining and shopping • Well maintained room and amenities • Quiet Cons • Breakfast attendant and housekeeping staff did not appear to enjoy being there. • Breakfast was on point one day, but the next, biscuits which had cooled and hardened looked like they were just thrown in the food pan.

That it was by all the food places

The supervisor was very rude I was there celebrating my husband birthday me my kids and sister and we knew my sister couldn’t stay but soon as we got in the room the supervisor came in and was like she had to charge up for everybody that was in the room

Convenience

Always something on every visit. One time soaked carpet from a/c. This time, e had to make our own bed, put towels and all bathroom shampoo/ lotion products away, no trash bags. Could smell the weed from the neighbor in the next room.

Carri, the front desk attendant, was excellent. She made me feel right at home. She was very personable and asked several times if I was good and if I needed anything. I am going to come back to Porters Nexk because of Carri.

Hotel was extra nice and clean. Staff was very friendly. Best I have ever stayed in and I have stayed at a lot in my 85 years

I loved my stay here. It was in a good location, it was very clean and the service was excellent. Allison and Carol were both amazing. The staff quickly recognized me and was very friendly.

Clean

The couldn’t find my reservation and put me in a handicap room (not asked for).

🥰Ms Sharee was very kind and helpful. I truly appreciate her services for my daughter and myself! Her bday stay was wonderful! We will be back♥️♥️♥️♥️

No complaints