Paragon 700 Boutique Hotel & SPA

Beautiful place, good service and location. Nice breakfast.

For "boutique", read expensive designer kitsch! The worst sort of architectural grandstanding. Pleasant and helpful staff, lovely garden, great location, but... poor breakfast, slow service; idiotic magnetic doors; tiny room; There must be better choices!

As others have said in their reviews this hotel values aesthetics over hospitality, facilities and care. We paid for a superior suite and got dumped in a dark basement room with 1 window that opened on to the restaurant. On explaining to the staff that we had paid for a room specifically with a terrace, we were met with defensiveness and made to wait a day for another room to become available. It’s a shame because the interiors are nicely done but it feels like they are now trying to overcharge to make up for however much they spent on the renovation. Again as others have said - everything is for sale even down to the laundry bag in the room. It just feels very money grabby. The spa is extra and parking is not included if you don’t book direct (it was literally the first thing they told us on arrival). At this price point, you’d expect excellent attention to detail but it’s just not there. We didn’t get fresh water every day, sometimes towels were taken and not replaced, we didn’t get enough toilet roll. We didn’t get towels for the pool outside - it’s very hit and miss. There’s pigeon poo all round the pool area. I wouldn’t care if it was cheaper but for nearly €1000 per night, expectations are higher. For me, the breakfast really showed how little care the hotel has for their guests. Bored looking staff, stale bread, soft/mouldy fruit, barely any choice (unless you pay extra) and they only give you half a slice of toast with eggs for some reason. It’s just not what you’d expect at this price point. We would much rather have got a refund and stayed elsewhere but they made sure to make it clear that wouldn’t be possible. All I can say is don’t make the same mistake we did and save your money!

What an incredible hotel! So happy we decided to splurge and stay in what is considered the best hotel in Ostuni, and we now see why! The attention to detail, style and charm of the hotel decor can't be beat with its eclectic decor and historical elegance. Our room was absolutely stunning and beautiful. The staff went well beyond in assisting us with anything we needed help with, including scheduling a boat rental last minute which required numerous calls and research. The location is also absolutely perfect where everything is in an easy walking distance. I can't imagine staying anywhere else when we return next time!

This is one of the nicest hotels ive ever stayed located in centre of town

The location was amazing - right in the historic center but not in a noisy or busy section. The staff were exceptional and attentive . The hotel and the grounds were absolutely beautiful- tasteful details throughout the property. The all inclusive breafast was delicious and the spread was delicious for an all inclusive breakfast. We had dinner at their resturant and it was an amazing meal. Absolutely LOVED this hotel- a little pricey but absolutely worth it.

The rooms are small- so no option for a group of 3 or traveling with children- you would have to get an additional room . Also the shower is in the bathroom- not seperate or contained so unless you wear the flip flops provided it can be slippery.

Unique decor. Room was spacious and we enjoyed the patio with out door shower. Bed was comfortable. I loved the over sized bathtub. Very clean with daytime and evening turn down service. Property was peaceful as there are only 7 bedrooms.

AC barely cooled the room. The shower in the bathroom leaked behind the bath so it flooded the floor pretty badly. Bad design. Breakfast was subpar.

Great atmosphere

Air conditioning a bit low

Such a disappointment. Horrible Experience. Stay away

I booked a stay at Paragon 700 expecting a luxury, comfortable size , accessible suite in the main building, but what I got was a complete nightmare. This hotel is a prime example of false advertising, and I urge anyone considering staying here to think twice. I reserved and paid for a Deluxe Suite in the main building, specifically chosen because website stated that “entire unit located on ground floor” and is “wheelchair accessible.” Upon arrival, I was shocked to be placed in a completely different and lesser category suite in an annex building that required navigating multiple flights of stairs, including a treacherous spiral open staircase. As I physically could not access the room, I was downgraded to the tiniest, most claustrophobic hole in the wall excuse for a room I have ever seen. The so-called Suite which I was given was a far cry from the Deluxe Suite which was advertised, and which I booked and paid top dollar for. It was not on the ground floor, it was not handicap accessible, there are no elevators, no TV in rooms, faulty WiFi which was unusable, and the complimentary breakfast was an utter joke! The pictures and descriptions online are completely misleading and do not reflect the actual rooms and hotel altogether, and nowhere do they state there is an annex building! To make matters worse, the owner and management were downright horrible. They were dismissive, unhelpful, and made no effort to rectify the situation. It was clear they didn't care about the comfort or satisfaction of their guests. This was easily the worst hotel experience of my life. I feel completely raped and would not recommend this place to anyone. It ruined my stay in Ostuni and it will ruin yours - STAY AWAY!