Era Cruise Halong Bay by Venus Group

ERA Cruises provide luxury accommodation fabulous food and a good choice of activities. If anything Jimmy and staff are inclined to be over attentive constantly checking every meal and activity. Jimmy goes around to every customer personally. We had a fantastic time and I could not recommend enough definitely 10/10

Pretty much everything was spectacular but what made it so special was how well the staff took care of us. My girlfriend has a number of unusual allergies and Son, Lucky and Joy made sure everything was checked for her and alternatives brought out. The room was class and the route beautiful and quieter than some of the routes these types of tours take, making it feel more exclusive.

This was such a fabulous experience. The boat was beautiful, the rooms were sensational, the staff were exceptional, the food was amazing. A huge thank you to Thanh and big special mention to Louis. Thanh was a lovely guide and made us feel welcome and nothing was too hard or too much trouble. He even made my partner an extra cooked meal when my partner was extra hungry! Louis is such a sweet guy and would go above and beyond to ensure all guests were looked after. They both remembered our names and made an effort to use them. The activities were perfect, just enough to see and do but not too much that things felt rushed. What a beautiful experience! Thank you!

We opted for the 2 night, 3 day trip to Halong Bay and glad we did. It was a fantastic experience and the itinerary is very well organised whilst still giving you time to relax and take in the fabulous sceneray. The benefit of the 2 night trip is you get further into the Bay and away from the numerous day trips, and the organised excursion to the traditional village was enjoyable and gives you an insight into the traditional way of life. The food on board was very good with pleanty of choice, and all the staff were very friendly and helpful. If you are considering a cruise and have the time, we would recommend opting for the longer 2 night trip. We were lucky with the weather and had 3 good days, but if you opt for the longer cruise it does increase your chances of having at least 1 good weather day. We would definitely recommend Era.

Very friendly and hospitable staff especially Son (Louis)..

Amazing - first class, everything was superb, food, service, rooms, bathrooms, choice, bar, personal attention and the incredible location

Great cruise. Suites are large and beautiful. Staff very attentive. Recommend a 2 night cruise to see more and not be rushed.

Cruise starts from Hai Phòng and takes a quieter route into Halong Bay. Great as not so many boats and Hai Phòng only 2 hours from Hanoi. New operator with both boats around a year old. The rooms are beautiful and very spacious. Panoramic windows in bedroom and bathroom and private terrace with two loungers. Communal areas are lovely and the staff cannot do enough for you. Very welcoming and gracious. Food good. Sit down lunch and buffet breakfast/dinner. My only criticism and it’s a small one is the top deck. Very under utilised. Limited seating and shade. On two night three day trip, we chose not to do the day excursion. This would have meant transferring to a day boat for day on Cat Ba. Instead stayed on the main boat and sailed back through the karsts to Hai Phòng (picked up and dropped off passengers) and sailed back out again. The weather is very changeable and we had a very beautiful day so wanted to maximise the time seeing the bay. The staff were lovely about our choice. We felt no pressure to join the excursion. The cruise goes deeper than many other boats into Halong so pretty quiet. Some routes we saw in the distance were incredibly busy with boats sailing directly out of harbours in Halong Bay.

Amazing cruise with excellent staff! River, Jimmy and Thu provided great service and welcomed us as their family. We weren't super adventurous so we didn't stray far from the boat but that was okay since the views of Ha Long Bay were incredible!

The whole cruise was perfectly organized. Excellent personal service. Would definitely recommend to others 😊