Casa Al Prato Apt. G

Good location

This basement flat is very basic - they provide only the bare minimum, and it is very grubby - one flat, yellowing pillow each and no cushions anywhere so you can’t read in bed and have to fold the pillow over even to sleep. The duvets don’t have covers on which is disgusting as they are really filthy and you can’t help but think about who else has slept under them. One mattress has a huge p*ss stain on it - I wasn’t brave enough to look at the others - and none of them have mattress protectors. The brown blanket things you get absolutely stink and are definitely not washed between guests. You only get one loo roll and a single dishwasher tablet for a 3 day stay which is not what you expect for what you’re paying. The WiFi doesn’t work at all. The people in the flat above will wake you at 6.30am whether you like it or not. The shower is nothing more than a dribble - you would get wetter standing out in the rain. The whole place is just very grotty - there’s scratches and broken things and missing handles, gouges in the furniture and it all just gives the impression that they really do not care at all. The one loo roll thing is just awful - we were only here for a short stay so having to go out to buy loo roll, salt, pepper and washing up liquid just seems really exploitative. For the first time ever, we left dirty dishes when we checked out - I am not buying a whole bottle of washing up liquid for one wash. We did buy more loo rolls but took them away with us to throw away - we knew full well the holiday company would take them for themselves rather than leave them for the next guests- they really do come across as those sort of people - they just take your hard earned money and don’t care if you’re comfortable or not. Reading previous reviews where others have mentioned similar things about filthy duvets and no pillows - they promise to improve it but I can assure you that’s all nonsense- they have changed nothing at all and they really won’t.

Location great. A bit tricky to find but the pics sent in the email with directions were a big help. Find green garage door just past hotel Dulac and head left down till you see the 20’ gate. Key box is there.

No directions for wifi. Figured out to scan the q code on back of router but Wifi never worked. Went back and forth with management but never resolved and cell service was spotty. Only one small roll of TP for 4 adults is unacceptable. Had to go buy some. IMO a laminated direction sheet for guests re: wifi access, use of washer for non italian speaking would ensure proper use of machine

Excellent apartment. Fab location. Clean, quiet even though it's in the center of Varenna. My friends loved it. All mod cons, comfortable beds and the property management company were great. A shout out to Franco who provided a great service ⭐⭐⭐⭐⭐ I would highly recommend this place.

There is nothing wrong with this place.

Position was great! Spacious and comfortable, Though beds were a little hard for my liking

You need to be aware there is a step from the bedroom down to the hallway and up to the bathroom, which can be tricky in the dark st night time.

Very central location and really clean. Fantastic place to stay in Varenna.

Everything was great

Great facilities and loaction

Only issue we had was we couldn’t access the wifi code and none of the contacts for the properly replied to our text requests.

The location was great and close to everything in the center of town. It was a good size apartment and was clean and tidy. The instructions to find the property and accessing it were easy to follow which was good as the agent is not in town. Once the car was parked there was no need to get into it again for a few days as everything was easily accessible by foot or by ferry.

Parking is tough in Varenna. You can leave your car in the public car park which cost me $75 euros for my 3 days. Not sure if that’s good or not.

Great location.