Plaza Chapala Hotel

Absolutely gorgeous little hotel, right on the plaza. Parking very close by, and very secure. Immaculately clean and well-maintained from top to bottom. Incredibly helpful and friendly staff, who were very accommodating to our somewhat odd requests, and necessities. Fantastic water pressure, nice dark curtains/shutters, nice linens, bedside water, 24/7 lobby, and nice and quiet in my room facing away from the plaza (off of the main lobby), but a tiny bit noisier (on a holiday weekend) in the front room with the invisible coffee table.

Dad almost broke a rib tripping and falling over that glass coffee table in the front room facing the plaza.

Breakfast was great. Accommodations were good. The staff was very friendly and helpful.

Breakfast few choices and limited menu it was very poor and disappointing. Especially when hotel had a full menu at breakfast but not for their guests staying at the hotel.

Did not like the constant barking of dogs in the garden area of the hotel especially at night and during the morning and afternoon. We booked room because of the garden and patio but were not able to enjoy this area at all.

It was very clean and centrally located. Complimentary breakfast was excellent!

The noise from the motorcycles

The kitchen service and the breakfast is really good. The Cook does a really good job. Only one of the front desk guy. I can’t remember his name was very cooperative.

This hotel is at a location which is already very loud. I have stayed here before. There was a festival outside till 2 AM in the morning. They gave us earplugs so we can not hear the outside noise. I cooperated never complained. This time I rented the penthouse. The doors and the cabinets in the penthouse are so cheap when you close them the whole hotel will hear them. You don’t rent a penthouse so you don’t move around in that place. I got a text message from one of the employee that you are very loud. I showed him the next morning the cabinets and the doors are so cheap. Not at all upto the standard of the price they’re asking for. The staff downstairs for five days was very rude. Just because I had a local family with me staying in another room. They only want to treat gringos well and not the local people there. This is totally unacceptable. This is the last time I’ve ever stayed in that hotel and will never go back.

Very helpful and friendly staff. Steps from the Malecon and restaurants. A great place to see Chapala from.

If driving, make sure you reserve parking nearby, though we got lucky with street parking for our stay.