Roami at 250 Collins

Property management is non existent. I was put waiting for almost 3 hours when I arrived because they gave me the code to a room that was already occupied and nobody was responding. It took close to 3 hours to then have them give me another room which was in a worse condition then the one I originally should have and then the battery of the pad died to enter the room and I was stuck for hours trying to enter my own room with all my stuff inside (me and my mum), we emailed, messaged the hotel directly, contacted agents, emailed the company directly and it took them 2.5 days to respond, luckily I found someone on site 5 hours later to replace the battery otherwise we would have been stuck outside for 2 and a half days. Hotel from hell I call this. It hasn’t happened to only me, I met another 3 people that had a similar experience to me that were trying to help. I came from the UK and had a horror story with this hotel

My room didn’t really look like the photos the - photos make it look quite luxurious and it definitely isn’t. It smelt of damp and there was mould in the bathroom. There were loads of mosquitos in there when I arrived and it all needed a good clean - including all the walls. The pool was dirty too. I messaged twice on the app but got no response which isn’t good enough. The towels had marks on and again smelt damp. I could hear a generator from outside most of the time and also the building work behind the complex was noisy. I wouldn’t recommend. Two positives - the location is good and there’s a washer/dryer.

The property was quiet and very close to a grocery store. Restaurants, walgreens we’re only a couple of blocks away. The beach was easy walking distance. There was no hanging space in the bedroom would be my only complaint about the unit. The elevator at the property wasn’t working while we were there which meant my husband couldn’t make it upto the pool.

No towels .Needs renovations .

I feel in love with this accommodation. Def will be back and strongly recommend it! Thank you! Marina Moon

The property was really well placed, really close to the beach, and public transport was easy within an easy walking distance. The pool was clean and warm, not busy either. The oven was in Spanish but we just about managed, however there was only one oven tray. Also the Dishwasher leaked both times we used it. We would have liked some instructions on how to use the washer and dryer too. I would stay with Roami again as it was so easy and convenient but the property was a bit rough around the edges.

Property was very dirty when we checked in. It was booked for 3 but the items were provided only for 2. Bedding for only 2 was provided.

Great location—just a few minutes’ walk from the beach. The building is quiet, the amenities are solid, and the 4th-floor pool is a nice bonus (even though we didn’t end up using it). The one downside was the cleanliness, which could definitely use some attention.

Great stay!

it’s was okay few bugs and added a 40$ charge fee