Magnuson Extended Stay and Suites Airport Hotel

Over priced, room wasn't worth the price. Dead bugs on ceiling, sheets had stains. Won't be back.

The Worst Hotel Experience of My Life – Avoid at All Costs! If I could give zero stars, I would. This place is beyond sketchy – every room reeks like someone has been chain-smoking in there for days. The sheets were full of stains, the mattress didn’t even have a proper cover, and the towels they provide are absolutely disgusting and stained. Do yourself a favor and bring your own if you ever end up here (though I strongly suggest you don’t). The room looked old, dirty, and in terrible condition overall. I booked through Hotels.com, and upon arrival, the manager – a rude man named Kalu – demanded a $25 security deposit. He offered me an “upgrade” and told me that if I accepted it, the deposit would be non-refundable. I agreed without seeing the room. Big mistake. The moment I walked into the room, I turned around and went straight back to the lobby. I told him I didn’t want to stay and wanted to cancel the reservation. He told me it was up to Hotels.com. When I called Hotels.com, they said the manager refused to approve the cancellation based on the hotel’s policy. I was forced to stay for 6 nights in this dump. When I asked for the $25 back for the so-called “upgrade,” he refused, even though it was clearly the same room category I had already paid for. Total scam. Kalu is unprofessional, extremely rude, and has no respect for guests or his own business. I had zero housekeeping in 6 days. No towel change, no room cleaning. On day 5, I called to request new towels.

Roaches in the room.

I didn't like anything

They would change the price

The person in lo y is a tief

Very dangerous environment. Paid for this hotel but took the loss to sleep at another hotel. Did not feel safe in the parking lot.

The room was on the 3rd floor no elevator. The price on the room was falsely advertised. I had to pay a deposit and admin/service fee. There was bed bugs and the guy tried to charge me additional fee for another room on the 2nd floor.

Smelled like the sewage was coming up thru the toilet and water fixtures.