The Gissons Hotel - Exeter Airport & M5

The stay was very comfortable and the staff were too friendly and helpful.

Quite Location

No food

The room was ok ish

The hotel was dirty No staff on site No food available No bar available Only got told food and drink was unavailable the day of arrival claiming I was due to works but turns out its been shut for 2years. The grounds were filthy and deralite , the hotel was very dirty, no help available and ended up staying at next doors hotel and paying extra so we could actually stay somewhere. It was a birthday suprise and the hotel promised a suprise on arrival but that wasnt the case the only suprise was the disgrace it was inside and out.

Don’t judge a book by its cover! When you pull up, this hotel looks tired but as soon as you walk through the front door, that changes. The reception area is delightful and the rooms are excellent, the hotel staff are incredibly welcoming and helpful!

The rooms didn’t have decaffeinated coffee which my mum would have liked! Upstairs was hot but they did have air con units so something to keep in mind!

Good size room.

The restaurant was closed, with no warning. Room was ridiculously hot! Three fans with open windows didn’t help. No option to turn the heating off. Bed felt like we were sleeping on slate and rocks. TV in the room didn’t work, nor did the hair dryer. Shower would not stay at a reasonable temperature, would suddenly go extremely hot followed by freezing cold. All laminate flooring was coming apart, and had a large hole and crack in the centre of the bedroom. No staff were around to welcome, greet or at check out. We had to shout to be checked in.

Location

The hotel is in a good location, for touring the Devon South coast. The price was fair for the accomodation provided.

The hotel is need of renovations, and although the room was clean and tidy, certain aspects of the decoration needs attention. The hotel reception, bar, and restaurant is at present closed. Not very inviting. We were met by the owner. A very pleasant lady, If you want to just have a base to get around, it's ideal.

Great value for money. Interior and room were all really good Friendly staff

Exterior was a little shabby but interior which is more important all good