The Gissons Hotel - Exeter Airport & M5

Well situated just off Devon expressway and plenty of parking space. Bed was very comfortable and room was clean No food available but not a problem for us and the price for the room was very good

Nothing

From pulling up ample parking them greeted with a happy smile collected my door card and went up to room. On entering the room seemed to go on and on large bathroom with walkin shower very good.( only stayed 1 night but towel radiator seemed full on even when I checked on dial which was turned to cold this was a slight problem but on waking in night hot I opened the window) Nice big bed tv with many channels was signed into netflicks and various other channels so entertainment sorted. Drinks making facilities were good and the icing on the cake was the air conditioning unit that was top notch 👌 Wasn't expecting any bar or restaurant as I had eaten previously on route to hotel so not a problem for me. Would definitely use when I'm in the area again. Thanks Richard

We liked the hotel it was one of the cleanest hotels we have stayed in we will come back and stay in the near future the staff were excellent

The hotel doesn't look very nice from the outside but inside excellent the down side no bar or restaurant

Bed was comfortable and that is it.

The hotel was run down physically from the outside. Looks nothing like the photos. I had a loft hatch in the hotel room which had no lock whatsoever. I opened it and anyone could get in and walk around there. There was sanitary wrappings just inside the doorway and dirty boxer shorts thrown inside. I'm unsure if other people had a hatch door in their room but if they did they could easily entered the loft and opened the hatch door in my room! The toilet dripped constantly and was worse when a neighbouring room flushed their toilet. The receptionist/cleaner/everything lady was quite rude. I rang the day before to say I was arriving around 2pm instead of the check in time of 3pm, asked if this was a problem and she said "no problem". When I arrived at 2:20pm, I was told "no check in 3pm but as you have child I let you in". The hallways were pitch black but on a sensor light. It was like something out of a horror movie. No receptionist in sight to greet us. I had to call the number pinned to reception desk to come to greet us. A man and his wife who came to use the EV charger and he said to me "I'm actually concerned you're staying here alone with a child". If I hadn't travelled from Kent, trust me I wouldn't have stayed! I woke on the hour, every blooming hour which is odd in itself. There was an air con machine in the room which was okay but leaked water everywhere. It was needed as the bathroom radiator was left on high and it wasn't turning off. 25c outside so definitely not needed! Too noisy to turn on during the night too in case I couldn't hear someone coming through the hatched door in the bedroom. I'm glad my son and I survived the night, we checked out as quick as I could get us both up and ready! Oh and the bedroom doors and so loud and heavy when they bang shut. You can't quietly close them, they slam shut waking the dead.

Comfortable bed. Handy on route to Cornwall.

Small room, steps to shower.

Lovely lady Erica met us ,we were early but she took us to tge room, nice comfy bed ,excellent shower .

Pity bar and restaurant were shut

Bed comfortable, location ideal for airport. Staff friendly

No openable window. (Velux in ceiling) air con unit in room very noisy but needed it on as far too hor. No eating facilities on site

The convenience of location and carpark

The restaurant was closed