B&B Villa Filù

Emplacement

attente pour la consigne des clés, chambre trop petite et problème pour rentrer deux petits bagages, petit déjeuner équilibré ( un cafè et un croissant,) le reste en supplément.

Posizione e serietà

Buona posizione, camera ampia

Nulla da segnalare

Die aufgeschlosse Kommunikation und Freundlichkeit. Die Hilfestellungen aller Angestellten. Die Möglichkeit draussen zu sitzen. Die Putzfrau war außerordentlich gut.

Toilettendeckel war defekt bzw. zuerst gar nicht vorhanden. Wir konnten unsere Wäsche nicht wirklich trocknen bzw. zum trocknen aufhängen.

Very good value for money. Hotel room was clean and safe. Lots of shops and restaurants around. Close to train station in Portici. Lovely patio/terrace area accessible to guests. Beds could have been more comfy but were fine, again, decent value for money. Breakfast (coffee + many flavors of croissant) very pleasant and the bar staff was great.

Unpleasant incident with the manager at check-in left a bad taste in our mouths. She tried to refuse to give us a receipt for the tourist tax (illegal in Italy) and then accused us of not wanting to pay the tax when my brother literally had the cash in his hand 🙄 then she called the owner and they both screamed at us for not trusting them (yeah... we don't know you?) And they threatened to call the police. But surprise! They didn't because they knew we were right, and when we called their bluff, we could magically pay and get the receipt at the bar. They clearly thought that dumb foreigners would roll over for them, but I have family in Naples and they picked the wrong one. I fully expect the manager to reply to this review in the same unhinged tone she used in person. She is hands down the worst hotel employee I've ever interacted with in years of traveling. The rest of our stay was pretty good. Just don't get scammed or let them dodge their taxes and blame you!