Elgel Hotel and Spa

An amazing support and hospitality staff. They took care to facilitate access to a pharmacy when one of our party was ill; stored our luggage while we traveled to Lalibela; hailed safe transportation for local shopping; and resolved a conflict when on-site visitors did not accept credit cards. Small imperfections can be noticed in furniture, curtains, or other decor that did not impact the stay. This is a really great place to stay for a moderate price.

Staffs at both restaurant and hotel lobby receptionist treated me badly and distracting even when I was eating, very rude and inconsiderate, both room lock was not working plus dirty towels and dirty room and also the hand shower was broken everything about my experience was nothing more then regretted for me

Good location, price and ammeneties

I got a roll that had a bad smell in the bathroom. No AC but a small portable fan which was not effective at all. I changed rooms and the smell was less but still there in the bathroom. Elevator went off and had to struggle with luggage downstairs. Generally not a pleasant stay.