Elgel Hotel and Spa

Location Good view of environment

NA

فندق كويس مريح

Pric

It was excellent, variety of food and well cooked

Nothing really

The staff

Room wad not clean sheets were dirty pillow was dirty I had to stack my clothes on the bed

Impressed that whe I compalined they just got on with finding a new room and no fuss was made The manager was especially impressive and polite and helpful - they arranged transport and cars when needed also They went over and above what was expected We had a civil unrest issue for a few days and they put on extra security at the door which was reassuring

my first room was awful as the windows did not shut properly and I was attacked by mosquitos all night The bathroom was tiny and squeezed in The door did not lock the Lights were not working properly with the key card The room I moved to was much better but quite noisy as the walls have no soundproofing and the man next door was having a 2 hr row with someone!Staff were super fiendly and helpful esp when I complained they just found me. different room no issues

We recently stayed at the ELGEL hotel and were incredibly impressed by the friendly and helpful staff. From the moment we checked in, the front desk staff went above and beyond to ensure we have a comfortable stay. They were always available to answer any questions we had and offered great recommendations for local attractions. The housekeeping staff was also incredibly friendly and ensured that our room was always clean and well-stocked. We highly recommend this hotel to anyone looking for friendly and attentive staff.

Our room had no exhaust fan! I am not sure if other rooms have the same design, but it's not a big deal!