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9 / 10 Guest Rating

Aloft Tulum

Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760, Tulum, MX

Aloft Tulum - main view

About the Property

Luxury Accommodations and Relaxation:
Indulge in massages and facials, unwind by the outdoor swimming pools, or keep fit in the 24-hour fitness center.

Dining and Entertainment:
Enjoy a culinary experience at the W XYZ Restaurant, sip on drinks from the poolside bar, or grab snacks at the coffee shop/cafe.

Business and Events:
Benefit from amenities like complimentary wired internet access, a 24-hour business center, and event spaces suitable for conferences and meetings.

Ready to experience luxury and convenience at Aloft Tulum? Book your stay now and immerse yourself in the beauty of Tulum's surroundings.

Facilities & Amenities

Express check-out
Carport
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional110 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the excellent laundry facility.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

T
Terry
Verified booking
Standard Room
Stayed in Apr 4, 2025

"Exceptional"

10.0

My second stay at Aloft Tulum, will stay again!

Helpful?
H
Hostensia
Verified booking
friends
Standard Room
Stayed in Mar 31, 2025

"Exceptional"

10.0

Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Relaxing time"

10.0

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.

Helpful?
C
César Eliud
Verified booking
Standard Room
Stayed in Mar 15, 2025

"Good"

2.0

-Mal Servicio -Oferta de comida muy mala en el restaurante -Atencion del servicio de bar terriblemente mala

Helpful?
W
Wendi Sue
Verified booking
partner
Standard Room
Stayed in Mar 12, 2025

"Exceptional"

10.0

This boutique hotel was inviting and felt so off the beaten path. It was centrally located.

Helpful?
M
Manuel
Verified booking
family_with_children
Standard Room
Stayed in Mar 10, 2025

"Exceptional"

10.0

No free parking

Helpful?
D
Deborah
Verified booking
partner
Standard Room
Stayed in Feb 25, 2025

"Excellent"

8.0

Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.

Helpful?
F
FABIOLA
Verified booking
partner
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

Excellent location , brand new property. Friendly and helpful staff

Helpful?
D
Derek
Verified booking
friends
Standard Room
Stayed in Feb 18, 2025

"Excellent"

8.0

Good location in Tulum city area.

Helpful?
S
shawnta
Verified booking
partner
Standard Room
Stayed in Feb 16, 2025

"Excellent"

8.0

The hotel smelled really damp or mildewed. Front desk Staff not friendly at all. We had a car accident on the way to the hotel. No one from the hotel asked if we’re ok. I didn’t want to even asked questions. It was 2 guys at the front maybe working a 12 hour shift, not friendly at all! At one point maybe 2 ladies came to help still not a smile a hello a good bye a welcome…. Nothing… The security staff was very friendly. I didn’t like room service they brought the meal with no utensils to eat with. I love the area great walking distance to several stores and restaurants. Housekeeping was the best always friendly and helpful. I’ve stayed at several Alofts never felt so invisible. I loved my one bedroom with a terrace.

Helpful?
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