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7.6 / 10 Guest Rating

Orchid Hotel, Epsom Surrey, Sure Collection by Best Western

272 Kingston Road Epsom, Epsom, gb

Orchid Hotel, Epsom Surrey, Sure Collection by Best Western - main view

About the Property

Modern Comforts and Convenient Location

Luxurious Amenities: Enjoy a comfortable stay with Hypnos beds, free Wi-Fi, and flatscreen TVs in every room. Pamper yourself with ensuite baths, hairdryers, and complimentary toiletries.

Convenient Services: Benefit from a 24-hour front desk and free parking during your stay. The hotel's location just 2.1 km from Nonsuch Park offers a peaceful retreat, while still being close to attractions like Walton-on-the-Hill.

Easy Access: With London Heathrow Airport just 18 km away, traveling to and from Orchid Epsom is a breeze. Experience a blend of modern convenience and relaxation at our hotel.

Book your stay at Orchid Epsom; Sure Hotel Collection by Best Western now for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room - Non-Smoking - Photo 1
Deluxe Double Room - Non-Smoking - Photo 2
Deluxe Double Room - Non-Smoking - Photo 3
Deluxe Double Room - Non-Smoking - Photo 4
Deluxe Double Room - Non-Smoking - Photo 5
Deluxe Double Room - Non-Smoking - Photo 6
Deluxe Double Room - Non-Smoking - Photo 7
1/7

Deluxe Double Room - Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

20 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

1 Double Bed, Non-Smoking, Deluxe Room

Non-refundable
Room Only
20% OFF$164.15

$131.32

Includes taxes & fees

1 Double Bed, Non-Smoking, Deluxe Room

Non-refundable
Breakfast Included
20% OFF$178.91

$143.13

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
1/6

Deluxe Twin Room

The double room provides a tea and coffee maker. The unit offers 2 beds.

20 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

2 Single Beds, Non-Smoking, Deluxe Room

Non-refundable
Room Only
20% OFF$164.15

$131.32

Includes taxes & fees

2 Single Beds, Non-Smoking, Deluxe Room

Non-refundable
Breakfast Included
20% OFF$178.91

$143.13

Includes taxes & fees
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 1
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 2
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 3
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 4
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 5
Double Room with Bath Tub - Disability Access/Non-Smoking - Photo 6
1/6

Double Room with Bath Tub - Disability Access/Non-Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

20 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

Standard Room, 1 Double Bed, Accessible, Bathtub

Non-refundable
Room Only
20% OFF$164.15

$131.32

Includes taxes & fees

Standard Room, 1 Double Bed, Accessible, Bathtub

Non-refundable
Breakfast Included
20% OFF$178.91

$143.13

Includes taxes & fees

Guest Reviews

7.6
Very Good1332 verified reviews
AI Summary

Guests highly rate the helpful and friendly staff and frequently praise the good location.

Categories

Cleanliness6.5
Service9.5
Location9.0
Room Quality7.0
Amenities7.0
Value for Money7.9
Food and Beverage6.5
Overall Experience7.5

Select topics to read reviews

P
PetergbGB
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Good value."

9.0

Good value. Simple check in.

Cannot think of anything

Helpful?
N
NicolasbeBE
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0
Helpful?
M
MarcgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 11, 2026

"Lacklustre stay on business"

5.0

Check in was ok, and the bed was comfortable, rooms were a reasonable size, and the shower was good. The food in the pub next door wasn't bad, although beware of the foul language of the regulars if you are taking kids in.

The room wasn't made up every day in both weeks I stayed, and the second room I stayed in upstairs was tired, and in need of a deep clean in the bathroom, particularly around the edges....

Helpful?
J
JasongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 11, 2026

"Exceptional"

10.0
Helpful?
S
SamanthagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 11, 2026

"Comfy friendly place"

8.0

Bed was very comfy and staff very friendly and helpful

Bathroom could do with a bit of a spruce up, edges and corners of floor looked dirty and worn

Helpful?
G
GrahamgbGB
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Chris was amazing with his customer service and support he was very friendly and is a asset to the team"

8.0
Helpful?
L
LisagbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Not worth the money"

2.0

Team was lovely

Room was super old and beds were broken the shower and all the furniture was falling apart and there were stains on the bedding. The breakfast was a roll and coffee not explained in the booking

Helpful?
K
KayleighgbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Comfortable for a family stay. Fair priced"

10.0

Easy to access. Free parking. Ample choice for food near by. Good breakfast service

Bathroom as a little worn. Some dusting needed

Helpful?
L
LyndagbGB
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Very clean and well maintained. Good value. Would stay again"

9.0

Clean /spacious /good position

Need more pillows.

Helpful?
N
NickgbGB
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Lovely stay"

7.0

The Staff were friendly and the room was, clean, tidy and comfortable

Limited facilities

Helpful?
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