The Wander Hotel, a Ramada by Wyndham

Property was very nice. Room was very nice.

.

We book this hotel because it has a hot tub listed as an amenity and because the reviews said it was clean. The hot tub was broken and there was a sign that said that “the hot tub is not a listed amenity.” Uh yes it was. If you want to fell like you’re staying in Tijuana Mexico then this is your place. Oh and the “breakfast” buffet is a joke. Do yourself a favor. Sleep on the sidewalk or your car before you drop 200 dollars a night on this dump

The staff were so friendly. The room was very clean and nicely decorated. The hotel is centrally located in the heart of Gatlinburg. Even though it was on the Main Street it was very quiet. It is an older hotel, but well maintained. The is some covered parking available. Our section of the hotel had balconies with great views.

I really hoped for better, considering the hotel carried the Ramada/Wyndham label. The positive - hotel was very well situated in the center of Gatlinburg. That left us with plenty to do without having to drive. The cost of our lodging was also very reasonable. The negative - The hotel is somewhat aged and needs some upgrades. The outside pool was not working as it needed to be shocked (color was green). When I asked the front desk, they said the person who took care of it left and they didn't have anyone qualified to take care of it. The big negative - Housekeeping was terrible. When we checked in, there were no washcloths. I went to the front desk the next day and picked some up. That day, housekeeping came in, made the beds, emptied the trash, and did nothing to the bathroom. The same used towels were still on the floor. Again, I went to the from desk and they said that they would have someone do a full clean the next day. We were out most of that day and returned about 3pm. Finally, at about 330pm, someone from housekeeping showed up and wanted to clean our room. I said just give me clean towels and don't bother coming in. Our final day, I just left the Do Not Disturb tag hanging as I had clean towels and didn't need them to come in for a half-a$$ job. At checkout, I again let the desk know of my dissatisfaction with housekeeping. He said that they had some turnover and were still getting up to speed. How hard is it to train someone to clean a room?

Rooms where nice, clean, bathroom was clean,bed was comfortable,four large pillows, breakfast every morning,eggs,ceral Sausage links,coffee,fruit,bisquets,orange juice,milk

Great place to stay!

We liked the breakfast and location. Staff was friendly and checking in and out was easy. The room was clean. The hot tub and pool were closed, which was a bummer. Wish there was more parking too.

The location was perfect to walk to everything on the Parkway. Room was a very nice size. Water pressure for the shower was amazing. Staff was super friendly.

Clean, convenient and very walkable.