Cathedral Hill Hotel

Bed was really hard, pillows were flat and there were homeless around the area.

Neighbor hood Looks crazy but it’s really not …nobody messes with you stores across the street food across the street the staff was nice all 10 out 10

We paid for 2 king beds - instead we were given 2 twin beds and a roll-in. The hotel gave us a 15% discount on 1 of our 2 night stays rather than adjusting the charges for the lesser room rate. Staff shrugged it off and said we could cancel instead - with our other 2 rooms fine, we were stuck. Area is full of homeless but we didnt feel unsafe traveling as a group of 10. Even our taxi driver warned us during dropoff that we had picked a bad area to stay. Hotel rooms were nicer than expected based on outward appearance. Rooms were clean and a good size. Showers had good pressure and hot water. Hotel disnt use wash clothes and instead offered us hand towels. Shampoo and body wash was not in room but was given to us at the front desk when we asked for more towels. A couple of nice coffee shops and eateries in the immediate area. Jane's was a good breakfast stop and just 1-block away. Our room was on the street side, 3rd floor and homeless were out shouting and playing music into the late hours of the night. We walked to Lombard street, Fishermans Wharf and Ghirardelli - a very tough walk up hills. We rode the trolley back and walked about 7 blocks from the nearest stop tonthe hotel. Overall, I wouldn't plan to stay here again. Mainly due to the area... but also due to the ripoff. You got us once, but there wont be a 2nd time. Rather, head a bit closer to union square.

Loud streets through the late hours. Homeless everywhere, including the front desk having to chase them off the property as I was checking in.

Everything was great during our stay, other than when you park down below, you cannot access the elevator until you've obtained your room key (so you can't really unload until after you check in), not a huge issue, just wish I knew ahead of time.

The free parking in the heart of SF make this a very practical hotel for those who need a car.

Bonne situation à 10 minutes d'Union Square, de Market street et de Civic center pour les commerces et le metro. Hélas quartier rempli de SDF et la nuit c'est dangereux de sortir de l'hôtel. Enfin il y a de nombreux insectes dans la chambre et c'est cher par rapport à la vue et l'état du logement. Dommage

Sitting in an area of homelessness we didn't know what to expect but the hotel was clean, safe and friendly. The locals gave us no issues at all.

Pour voyageur avisé et n'ayant pas le coeur sensible. L'hôtel est correct dans la mesure où vos attentes sont très peu élevées. C'est surtout le quartier le problème, de l’itinérance qui peut troubler. La grosse misère mais nous ne nous sommes pas senti en danger. Dans la mesure où vous êtes entré avant le coucher du soleil, ça peut aller. Pour moins de 500us pour 4 nuits, ça vaut la peine d'y penser.

Honestly not bad at all! As conveniently located as you can get for the nice price. Parking included which is SO NICE in SF. Couple homeless outside, but otherwise great.