The Royal Senses Resort & Spa Crete, Curio Collection Hilton

Amaizing from top to bottom, great service and restaurants, great pool, alot of space in the pool, has a shuttle to the beach 2 mins drive,Great breakfast!!! We had a late flight and they have showers and fitting rooms and you can stay aslong as you want,wow,wow,wow!

This must be my best stay at a hotel ever (i’m 37 years old and travel alot). BEAUTIFUL hotel & our room was gorgeous! Nice, polite and service minded staff that always helped me and my gf if needed. Great location with a private beach, great pool area with a nice bar. Spa, gym and 3 restaurants! Our week here was worth every penny and we will love to visit again soon 😊 also thank you for your lovely farewell gift bag with Greek olive oil and candy. 12/10!

This is our second visit to The Royal Senses. Having returned after our trip last year, we loved the place just the same this time around. The service is 5* star, the staff are wonderful and the food is fantastic! This place holds a dear place in our hearts.

Nice rooms and friendly staff but the cable car to rooms, boring pools and lack of beach access really let it down.

This place was amazing. Thank you Yasmine for making out stay feel so special. They welcomed us with a birthday cake one on the days we were there. This is one of the best places we have stayed in Greece, including other islands and the city. We loved it. Everything was beautiful and perfect. Thank you!

Un des plus beau hôtel . Les magnifiques piscines le spa et la diversité des plats proposés. Je reviendrais avec plaisir

This was our last stop on our Greece vacation and we were looking forward to relaxing, but that was not what happened at this hotel. This hotel has a lot of work to do to make it a 5 star. We had three different rooms during our stay (and we aren’t picky people at all) our first two rooms had a very bad sewage smell so we asked to be moved. They ended up upgrading us (which we appreciated) to a room that smelt fine. It was at the top of the resort. Rude staff - The staff at the front desk as well as some staff at the main restaurant staff were rude. They made you feel bad for asking for anything. There were two members of the staff looking at TikTok’s as we entered the restaurant one night and didn’t acknowledge us to seat us. There was also some weird tension from the servers in the main restaurant one night, didn’t make for a good environment. Repairs - The hotel is new and looked great in pictures but it felt like it had been open for 10 years. There are things that need significant repairing already - some of the pools leak, our door lock was broken in one of our rooms, tiles are chipped and cracked, the lift broke down one night. Cleanliness - there were ants on food trays that were left outside of rooms for 12 hours. There were also cockroaches around the hotel area. Overall feels like they can do better on the cleanliness.

The hotel, the room, the pools and everything was perfect except that the hotel has a wonderful view on a highway... This is unfortunate to have such a beautiful hotel being located next to a highway which is spoiling the sea view from the rooms/hotel. It is also a bit challenging to walk outside the hotel as you are immediately on the highway... The staff, the service and the food at all restaurants are excellent. Only minor comment on the room service which is extremely slow and not always accurate. It is a bit annoying to have missing items in your order when you already waited one hour to have it delivered to your room

Pro: Quiet Food Staff Private Pool Con: Would have been nicer on the beach Not a good sea view as blocked Single slow lift Not a lot of night time entertainment - only 2 in 6 days

Me gustó especialmente la profesionalidad del personal y las instalaciones