Chao Mamá Hostal

Very friendly staff and good price for value !

location , room size and very clean

communication was an issue ! nobody at the lobby at night time

Location is at walking distance from many points of interest. Room has a little kitchen with stove and small refrigerator. There is no Coffee maker though. Room has A/C, hot water, TV with Netflix. It is a good choice for the price and it is comfortable. It is also very quiet.

It said had parking included but you need to park on the street or pay a parking lot. Besides the guy that received us for the check-in never saw anyone else in the front desk during our stay to ask questions or guide us on anything. Other than that the place is good to stay and will definitely go back

Good location for sightseeing the zona colonial, friendly hotel staff.

Very small bathroom, taking a shower was difficult.

Location - walking distance to old town literally round the corner! Safe as long as you are walking towards old town. Clean. The guy working there was really friendly and tried his best to make us comfortable even though he only spoke Spanish and ours wasn't great, he was very patient. We were allowed to have a late check out, as there wasn't luggage storage.

Water pressure in shower very low. Though there was warm water. We had booked a large family room with 2 double beds, but when we arrived we were shown a large double room with 1 double bed. After explaining the issue, we were given a large double room and a small double room. No kettle in the room, we asked and was told there wasn't one. We had informed them via booking our approx arrival time but no one was there when we arrived. Luckily the taxi driver helped us and got another man to call and wait with us until someone arrived.

Excellent location. Very nice staff. Private room with air conditioning was excellent.

I had difficulty finding staff to check out in the morning. The toilet was too close to the wall of the shower and the wall of the bathroom so it was difficult to sit.