Hotel Casa Hormiga

Bel hotel bon emplacement

Piscine mal entretenue

The room was great, fresh and clean. The AC was very silent and comfortable. The whole hotel is very nice, the structure is interesting and the atmosphere relaxing.

The breakfast was ok, the pancakes were good but the salty options a little limited (and not as good as expected).

Très esthétique et très joli cadre Cours de yoga très sympas Possibilité de prendre des vélos

Piscines très sales qui ne sont pas du tout nettoyées ou très mal nettoyées.. vélos très mal entretenus La salle de bain pas du tout pratique avec le lavabo qui convient aux personnes de 2m, il faut prendre un tabouret et se plier en deux pour se brosser les dents

We had a terrible experience at Casa Hormiga and would strongly advise people not to stay here. When we arrived in our room, there were small insects crawling all over the bed. There were many of them moving around in the sheets. We immediately called reception and, to be fair, a friendly lady came quickly to change the bed sheets. However, before she even left the room, we already noticed new insects appearing again. It was very clear they were coming from the roof ceiling above the bed. The hotel had no other room available for us, so we were expected to sleep there anyway. Of course, we did not sleep at all that night. They told us we could look for another hotel, but at 10:30 PM, after a long journey and suffering from major jet lag, that was simply not realistic. The problem clearly came from the roof structure, and all the other rooms had the same type of roof. There was apparently a cheaper room without this issue, but they did not want to refund the difference in price if we moved there. Completely unacceptable. We also never used the swimming pool because it was extremely dirty. The chairs around the pool were filthy, and there were no proper, clean places to relax at all. Everything looked poorly maintained. We even read afterwards that many other guests mentioned the same issues about the dirty pool and the general condition of the hotel. It is really a shame we did not read these reviews earlier, because we would never have booked this hotel. If we had known about these conditions beforehand — even aside from the insects in the bed — we would never have booked this hotel. The next day, the receptionist was also not friendly or helpful at all. Horrible experience. Please do not come here.

Great location, it’s a very nice rustic feeing to it. The cleaning lady was super friendly and kind.

We noticed the pool had lots of leaves in it, and it wasn’t clean regularly.

L accueil L emplacement pres de la lagune et pres du centre en meme temps Les conseils recu en arrivant Le super petit déjeuner woww

La piscine était dans un piteux état...tres belle et bien pensée mais non entretenue les 4 jours ou nous y étions...n y avons pas mis les pieds malheureusement et une déception pour nous

Breakfast was Awesome - delicious food cooked off menu. Bikes very handy and staff helpful. Room was comfey and nice toiletries

Too many insects to sit outside - due to a lot of greenery

I loved the tranquility and good vibes of the place. It is perfectly located, just one block from the lagoon.

Les points positifs sont nombreux : la décoration est particulièrement soignée dans tout l’établissement, avec une vraie attention aux détails. Les produits de toilette sont de qualité, ce qui est appréciable. La literie est très confortable et la climatisation fonctionne parfaitement, garantissant de bonnes nuits de sommeil. Le cours de yoga proposé a été testé et pleinement approuvé : une excellente expérience. Le partenariat avec accès gratuit au lagon ainsi que le prêt de vélos sont également de vrais plus.

La piscine a été nettoyée le jour de notre départ, ce qui limite son utilisation. Par ailleurs, lors du petit-déjeuner inclus, j’ai demandé simplement une tranche de bacon sans prendre l’assiette complète (œufs + pommes de terre), mais celle-ci m’a été facturée 4 $US en supplément, le bacon étant considéré comme un extra. Enfin, un spray anti-moustique est bien disponible à la réception, mais trop tardivement utile étant donné la présence d’un petit miroir d’eau devant l’entrée, où les moustiques sont nombreux dès l’arrivée.