Citadines Al Ghubrah Muscat

المبلغ الي دفعته عشان ارتاح ماحصلته وصلنا 2026 ماكو سمارت tv وانا دافع حق شقه عشان ارتاح

the location, the room size

the breakfast could have more options

Excellent hotel! Clean, comfortable, and well-equipped. The staff were friendly and helpful, specially Abdullah who did me a great help, making my stay very enjoyable. Highly recommended.

Perfect location and Staff

Nothing, everything was good

Very neat and clean , good staff ,very friendly, premium quality apartment

Close to my work office & In Muscat heart close to everything

First of all, I tried to book a room by calling the hotel. Unfortunately, I was informed that no rooms were available for that night and that only a flat was available. I requested to book the flat under my company's corporate rate, but the staff member refused and asked for an official email from my company. I explained that I was willing to pay for the stay personally, but my request was still refused. I also mentioned that I have stayed at this hotel many times before, both through my company's corporate rate and as a regular guest, but this did not make any difference. Eventually, I decided to visit the hotel in person. To my surprise, the receptionist informed me that rooms were actually available for booking. I do not understand why a hotel would handle its customers in this way. We are frequent guests and regularly book accommodations there, whether through our company's corporate rate or independently. To be honest, the corporate rate is not the main issue here. What matters most is transparency and respect for customers. Being told that no rooms are available, only to find available rooms upon arrival, is both confusing and disappointing.

I like the room overall

There was an issue with the phone so i really had to go down to the reception to address the issue

Room size is superb

Breakfast is average

Cleanliness, staff hospitality, quality treatment

Breakfast options were limited..