Alaia Belize, Autograph Collection

I loved this whole experience. I have not one complaint. Eric was so helpful an made my family and I feel greatly accommodated. Thank you for this trip!

Had a wonderful time at Alaia Hotel. We had a pool and ocean view and it was great. Hotel staff greeted us upon our arrival and made sure it was a smooth check in process. The food at sea salt was pretty good. The hotel was nice and clean and the staff were all very friendly. We were close to the main town where all the restaurants and bars were. Mr. E as I called him, But Eric was a pleasure as he greeted us each and everyday with a smile on his face and advice for the day. I would recommend and stay here again when I do come back during conch season.

We enjoyed our stay. Multiple bars and pools. Clean property and friendly staff. Eric was accommodating and helpful throughout our stay. He made sure we knew where everything was on the property and answered all our questions.

Alaia Resort is amazing I definitely recommend you book your stay here and Eric at the front desk is one of the best employees I have met since I was here. He was the always nice and courteous!

We had a first rate experience at the Alaia Belize. My husband and I spent over a week at the resort and had a wonderful experience all the way around. Massage at the Alaia Spa: Dominica gave me an epic massage. For sure my best vacation massage ever. I walked in with all sorts of angst and physical ailments and she ended up giving me a hybrid massage with hot rocks, deep tissue work, etc. It was also the best massage table I've ever been on. I sank into the table and my head rest was perfectly placed that helped set the tone for relaxation. Scuba Diving: My husband and I were there to dive. We went on 9 dives and 3 snorkels over 5 days with the Belize Pro Dive Center located in front of the resort. I will write a separate review on them but in short, super convenient location and we very happy with the guides, dive sites, and variety of sea life that we saw. Meals and Entertainment: My husband and I are avid travelers and this is the most time we've ever spent at a resort. There were about 5 restaurants, pools, and opportunities to dine on the beach or by a rooftop pool. The staff made a point to engage and remember us including Marie, Johnny, Mini, Jeremy, and Hezron. They remembered our names, would tell us about what to look for diving, and answered questions about the island. There was also engaging entertainment every night. Room: Our room was even better than the photos. Our room was beautiful, with noteworthy views, and spacious. It was probably 1 1/2 times the size of our condo back in The States, and looked like new. There were also 2 bathrooms, a full fridge/freezer, patio/deck, etc. Our room was very clean and we never saw a single bug in our room. Thank you Alaia for helping make our trip!

It’s a nice, clean property. Staff is very nice and attentive.

For the amount of price we paid we stay, we shouldn’t pay extra $200 for cabana. Also the buffet option should have more option. It’s crazy to me 2 people breakfast costs $81 USD. It’s not like we had anything crazy. We got breakfast burritos, omelette and 2 lattes) The price doesn’t match the quality of our experience.

We had an excellent at Alaia Belize, Autograph Collection. We originally booked a garden view suite, and during our stay there was an issue that came up, but the way the hotel handled the situation truly impressed us. The general manager, Rashid, was extremely professional, understanding, and attentive. He made sure everything was taken care of and upgraded my family and me to an ocean view suite to make up for the inconvenience, which we really appreciated. The staff throughout the resort were excellent friendly, welcoming, and always willing to help. The rooms were clean, comfortable, and well maintained, and the food was also very good. Shakira at breakfast was excellent! She made our pancakes delicious!!Overall, the customer service and hospitality stood out the most and made our experience memorable. Thank you to Rashid and the entire team for turning the situation around and making our stay enjoyable.

No comments.

Truly enjoyed my experience at the Alaia! From first stepping onto the property all the way to checking-out, it was amazing! The staff was EXTREMELY friendly and helpful throughout my entire stay. I usually only like to stay at hotels to sleep, but this property had everything I needed to truly enjoy my vacation without leaving. It's in a very quiet area of San Pedro, but a short walking distance and even much shorter golf cart ride to restaurants, stores, etc. I can't remember everyones names, but special shoutout to Tina for such a welcoming and friendly spirit, Naya for amazing recommendations on the property, and Eric for his helpfulness.

This was our 9th stay at the Alaia and it never disappoints. The rooms are clean and well-maintained, the pools/spa/facilities are fantastic and a highlight of the property. More than anything the staff is incredible, Eric and Meni are amazing and always make us feel welcomed and taken care of. Love it here and will continue to return.

The service was amazing and I enjoyed ever second of my time. I also got engaged (thanks to Alisha )💍 on this trip and the staff truly helped making my engagement the best. Eric was so welcoming, and everyday said good morning. Ms. Mini always had our drink ready at the pool and remembered my name. Chris always mixed that perfect drink at the pool bar and he never forgot to add that liquor lol (inside joke). Thank you to everyone on the trip! I did forget some names but everyone was great. Best service ever even with the seaweed smell. Let me not forget about Indigo's birthday cake that I can't remember his name (but he lived in California and Las Vegas for a little ) that truly made her birthday special and her whole family sang happy birthday to her with a special slice. Thanks for the amazing stay!!!